Service Coordinator

We are seeking a Service Coordinator to support a team of technicians by coordinating schedules, managing customer communications, and serving as a central point of contact between customers, staff, and external partners. The ideal candidate is highly organized, detail-oriented, able to manage multiple priorities in a fast-paced environment, and with ability to work independently and efficiently in an industrial-type environment! Key Responsibilities, include but are not limited to:Communicate effectively with customers, vendors, and techniciansAnswer incoming phone calls for the Service DepartmentMaintain multiple databases with accurate dataWork with B.U.M and lead tech to schedule jobs and maintain a documented job scheduleCoordinate with the lead tech to assign technicians on jobs and keep efficientCommunicate with customers on job status and timelinesAbility to multi-task duties without errorMaintain organized file systemsGenerate invoices breakdown based on project milestones and project estimate sheetCreate quotes using existing software and database systemsPrepare documentation paperwork needed for technician jobsPrioritize events and switch focus rapidlyAbility to lift up to 20lbs when assisting with miscellaneous dutiesExecute additional duties and responsibilities as assignedQualifications:Proven experience in scheduling, customer service, or a related roleStrong communication and interpersonal skills to interact effectively with customers and team membersExcellent organizational and time-management abilitiesProficiency with scheduling software, and Microsoft Office SuiteAbility to multitask and remain calm under pressure in a fast-paced environmentReliable, dependable, and service-oriented mindsetWhat Gerhart can offer: Benefits package: various medical options including 100% employer covered benefits, dental, and vision plansPaid Time offLife InsuranceMatching 401kPaid holidaysOpportunities for growth and professional development How to ApplyIt's easy, submit your resume through this ad!

Created: 2026-04-02