Multi Market Manager - Escrow SC

Primary Job Responsibilities Contribute to the preparation and maintaining Financial Forecasts, Plans and budgets. Work with AM on Projects and adherence to Company policies, as required. Monitor and Supervise BM/direct reports Settlement/Escrow functions for quality assurance Participate in Market Analysis, including both Title Insurance and Escrow fees. Be available to assist the QA and Legal Departments during annual audits (internal and external) Participate in monthly operation / Area meetings. Set- up and conduct 1 on 1 call with BM/direct reports. These meetings will include KPI metrics: including but not limited to Builder outlook, volume, financial results, capture results, CQE/NPS results for the prior month, mentor for appreciation or course correction as necessary. Continued updates and communication with Area Manager. Other duties as assigned. Management Responsibilities Ensures appropriate staffing to meet department needs Utilizes recruiting and selection tools/processes to build organizational talent Delegates work according to employee's abilities and skills Evaluates employee's performance and plans for compensation actions in accordance with that performance Provides developmental opportunities through identification of internal and external training opportunities Creates opportunities for employee growth Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors) Required Education/Experience Minimum High School diploma or equivalent, college degree preferred Minimum of 3-5 years escrow operations experience. Supervisory Minimum of 2 years at a supervisory level or above. Required Licensing, Registration and/or Certifications Notary Public preferred (required in some states) Escrow Officer/Title Producer license may be required DFPI (California Department of Financial Protection and Innovation) licensed/certified Required Skills/Knowledge Specialize in RESPA with understanding of company's underwriting guidelines Understanding of title and settlement rules and regulations Effective communication, presentation, and organization skills Knowledge of real estate law and title escrow curative procedures

Created: 2026-04-02