Senior Manager, Marketing Operations

This role is 4 days onsite in LA, 1 remote. We're growing our team and seeking a Senior Manger, Marketing Ops. Candidate will apply their marketing ops expertise and serve as a force multiplier, leveraging a mix of agile thinking, project management, collaboration, and enterprise skills to advance workflow through completion across a complex, fast-paced, high-volume enterprise. The role reports into the Head of Marketing Services and oversees a team of three who are responsible for photo and video production as well as asset management. Core areas of responsibility and include: Photo Studio Services Leadership• Lead Photo Services operations and studio execution • Maintain operational standards for studio workflows • Own intake, prioritization, scheduling, and capacity planning • Establish clarity around priorities, timelines, and ownership • Improve workflow of eCom assets (planning, postproduction, naming, delivery) • Continuously evolve workflows and protocols as business needs shift Enterprise Systems Integration (PM, DAM, and GenAI)• Support major enterprise initiative involving GenAI, Project Management, and Digital Asset Management systems integration • Help define and institutionalize operational processes, workflows, and procedures within new suite of cloud-based marketing and creative ops software systems • Collaborate on governance, metadata development, and user journeys (facilitator and client) • Act as super-user across all systems • Contribute to creation of user guidelines and training Workflow Process and Procedure Authority• Enforce end-to-end operational processes across • Photo Studio Services • Asset Management and Trafficking (from naming to asset delivery) • Cross-functional marketing requests • Creative review and approvals • Information management • Approval logic • Enforce operating procedures for how work is requested, prioritized, executed, and delivered Day-to-Day Operations Leader and Collaborator• Act as the day-to-day operational point person for photo services and marketing ops • Serve as the First Responder on behalf of Photo Services and the right-hand to the two Project Managers, Packaging and Creative Services • Lead through change, ambiguity, and resistance with a positive, client-service approach Experience• 5-7 years of experience in marketing operations within apparel, club retail wholesale, multi-brand apparel wholesale, or high-growth startup environments • Proven experience creating and implementing operational processes and procedures • Demonstrated leadership in driving adoption of new systems and ways of working • Hands-on ownership of PM and DAM tools • Experience leading teams through change and resistance • Track record of operating as an authority, not a support function • Proficiency and passion for GenAI in creative production Attributes and Skills• Ability to simultaneously manage and (re)prioritize multiple projects and initiatives • Natural ability to foresee potential risks and devise strategies to mitigate them • High emotional intelligence and ability to detect and translate subtext to drive collaboration and decision making • Strong personal commitment to excellence • Excellent written and verbal communication skills • Empower people and teams to operate independently within defined systems • Comfort operating in a dynamic and high-velocity work environment

Created: 2026-04-02