Residence Manager

About the job Residence Manager Staffing Ensures that the program is adequately and appropriately staffed and monitoredEnsures the appropriate training of staff who are assigned to the ResidenceProvides weekly supervision meeting for residential staffObserves, monitors, and regularly provides feedback to staff regarding the implementation of the individuals plans through the use of meal observations, community meetings, and daily performance of goals.Demonstrates and models effective methods to teach existing positive and replacement behaviors to individuals.Supports staff in developing their technical skills through electronic documentation and communicationsProgram Ensures that the program meets the guidelines and regulations which govern residential operationsTracks program and individual progress to ensure further program development.Works closely with families and individuals to ensure the program meets their needs and expectationsMedical Care Oversight Maintain and update medication records of individuals residing in the IRAMonitor to ensure all medical appointments and follow-up visits are done as neededWork closely with the Nurse/Medical Director on all medical care for residentsWork closely with Psychologist on all behavioral plans and data for residentsEstablish professional relationships with local pharmacies, urgent care centers, etc. Ensure that all reports of injuries and accidents are reported as required by agency policy and OPWDD regulationsReview Medical Administration Records a minimum of three times per week. Reporting / Documentation Monitor staff required charting and documentation records and completes reports on person supported progress towards meeting goals and outcome as needed.Responds to all correspondence promptly and professionally, meeting required timeframes.Conducts one unannounced visit per month to DD IRAs or Day Programs; completing the unannounced visit checklist during each visit and reporting results to Director DD and Director QI within one week of visit; and following up on action items at next unannounced visit.Ensure the proper documentation and reporting of all incidents and events to all the proper Agency and Monitoring authoritiesEnsures the review of all incidents and events on a monthly and quarterly basisCompiles other reports and data for management reviewEnsure that all reports of injuries and untoward incidents for staff and individuals are reported appropriatelyEnsures that appropriate training and documentation of training for individuals and staff is up to date and meets standard for reimbursement as well as program guidelines.Ensures that all billing information for the program is completed and submitted to accounting in a timely mannerView Foothold records daily to ensure that individuals goals are recorded Communication Communicate effectively with individuals, using their primary method of communication (gestures, verbal, sign-language, communication board)Establish positive relations with parents, guardians, and advocates of the individuals in the residence Assists staff and individuals in developing daily activities which are of interest to the person. Provides counseling and support to staff when conflicts arise; facilitates teamwork and positive interactions. Gathers staff opinions and input regarding work issues and empowers staff to make decisions through monthly mission effectiveness meetings.Provides ongoing feedback for the director and other executive staff.Other On call for emergencies and reports as indicated by program guidelines.Provides a safe work environment for staff and individuals.Other related duties as assigned by supervisor Attends in-service training and participates in continuing education to develop management skills; implements and demonstrates skills learned to build staff skillsets.Your QualificationsEducation and/or Experience B.A. Degree in Human Services or related field 2+ years experience working in a similar environment, with 1 year in a supervisory role Knowledge of Developmental Disabilities Must have a clean NYS Drivers LicenseLanguage Skills Exceptional observatory and analytical skills to assist in future development of the program Excellent written and verbal communication skills Bi-lingual a plus Ability to learn basic sign language a must Computer Skills Skilled with Microsoft Office Suite, especially MS Word and MS Outlook Certificates, Licenses & Registrations AMAP and First Aid/CPR/AED certification a plus Must have a clean NYS Drivers License

Created: 2026-04-02