Planning & Business Analysis Intern

**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **About Us** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact We are seeking a high-performing Planning & Business Analysis Intern to support the Strategy & Operations team within Proofpoint's Customer Office. This team drives transformation and operational excellence across Customer Success, Renewals, Support, and Managed & Professional Services. This individual will work closely with the Head of Strategy & Transformation and cross-functional leaders to analyze data, evaluate new investment opportunities, and assess the performance of post-sale programs. This is a high-impact, highly analytical role designed for a candidate who wants hands-on exposure to SaaS post-sale strategy, customer analytics, and operational planning. This role reports to the Senior Director, Strategy & Operations, Customer Office. You will own and/or support 1-2 top priority initiatives that will fall in one of the following categories: 1. Strategic Analysis + Conduct structured analysis to inform strategic decisions across Customer Success, Renewals, Support, and Services. + Analyze customer segmentation, churn trends, renewal performance, services attach rates, and expansion opportunities. + Support development of investment cases (e.g., incremental CSM coverage, automation, digital programs) including ROI modeling. + Synthesize findings into executive-ready materials with clear insights and recommendations. + Perform targeted deep dives into key performance drivers across post-sale functions. 2. Planning & Financial Modeling + Support annual planning and quarterly business review analysis. + Assistin building capacity models for Customer Success, Support, and Services teams. + Partner with Finance to align headcount models and revenue assumptions. + Develop scenario models to evaluate growth, retention, and productivity initiatives. In parallel, you may also support some of the recurring weekly operational rhythms. 3. Business Operations & Performance Management + Support preparation of monthly and quarterly performance reviews. + Analyze KPIs across the Customer Office andidentifytrends, risks, and opportunities. + Partner with Business Intelligence to refine dashboards andreporting. + Help improve data quality and consistency across systems (Salesforce, Clari, BI tools). By the end of the internship, you will produce high-value output and these type of deliverables: + A strategic analysis project with executive presentation + A financial or capacity model used for planning decisions + KPI dashboard enhancements or performance insights **What You Bring** - Currently enrolled in a top-tier MBA or related Masters program - 3-6 years of prior experience in consulting, corporate strategy, operations, finance / banking - Strong analytical and financial modeling skills (advanced Excel required). - Experience working with large datasets and translating analysis into insights. - Comfort building executive-level presentations. - Experience and/or interest in SaaS, Customer Success, GTM strategy, and post-sale operations. - Strong communication skills and ability to work cross-functionally. - Self-starter mindset with ability to work independently in a fast-paced environment. **What** **You'll** **Gain** - Direct exposure to executive-level decision making. - Deep experience in SaaS post-sale strategy and operations. - Hands-on ownership of a high-impact strategic initiative. - Mentorship from senior strategy and customer leaders. - Visibility across Finance, Operations, and Customer leadership teams. **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@ . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Created: 2026-04-02