Assistant Team Leader (Residential)

$57,960 - 66,654 / Yr.Schedule: 2:00 pm - 10:00 pmSunday - Thursday OR Tuesday - SaturdayLocation: South ShoreTrilogy's Residential Program provides group counseling, training, and assistance with independent living skills, medication monitoring, and opportunities for social participation. The Assistant Team Leader is responsible for assisting Team Leader/Program Manager in managing the day-to-day functions of the team. These duties will vary depending on the needs of the team, but may consist of reviewing paperwork and documentation, team scheduling, providing consultation, training, crisis management, coaching, mentoring team members, and covering sites etc. The Assistant Team Leader will also maintain a reduced caseload and perform daily duties of a House Manager/Recovery Counselor. They will assist residential department in providing continuous support to residential clients in order to help them achieve their recovery goals and develop skills to transition to more independent living. The Assistant Team Leader will provide and ensure the team provides client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach. Responsibilities: Administrative: Provide effective coaching to all assigned team members. Orient and train new employees regarding day-to-day operations of the residential sites. Ensure continued education and training for assigned employees to provide quality services to clients and to strengthen services provided. Engage in weekly/monthly team meetings to ensure quality services are delivered to clients.Assess team's morale and continue to work towards keeping employee and team culture positive.Assist Team Leader with monitoring employees' direct service hours and ensure that direct reports and the team meet their direct service targets.Run weekly reports to track progress with achieving department goals and identifying areas for growth when working with clients ie: apartment and bed bug inspections, direct service, scan log, control log, med fridge...Assist Team Leader with ensuring accurate and detailed mental health assessments/other documentation are complete based on required timelines (i.e., IM CANS, LOCUS, Service Plans) as required.Manage and update site and employee calendars (ie: schedule individual skill building sessions, daily group activities, community outings, upcoming special events, client birthdays, and more.)Work collaboratively with Lead House Managers/Team Leaders to ensure consistency of procedures across all residential sites.Assist team with scheduling client appointments/referrals, prioritizing clients needs.Assist team with client crisis management as needed.Model effective communication within the team model for a multi-disciplinary approach to client care. Coordinate care with interdisciplinary employees and family members to ensure continuity of care for clients. Clinical:Meet with clients directly to provide services related to individual goals and transition to independent living.Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication.Provide quality individual or group services to clients at residential programming sites.Assist clients in learning and improving independent living skills, i.e., personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items.Assist clients in identifying signs and symptoms of decompensation. Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced.Coordinate the establishment of an individual recovery plan with the client, client's support system, and other care providers.Educate and assist clients with applying for entitlements, i.e., Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINKAdvocate on client's behalf and empower clients to advocate on behalf of themselves when appropriate.Perform other related duties and/or projects as assigned.Qualifications: Must have one of the following requirements:Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service fieldBachelor's degree in any other field with two years of supervised clinical experience in a mental health settingMasters' Degree in Social Work, Psychology, or Counseling other closely related field preferredValid Illinois driver's license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance Experience working with people with mental health and/or substance abuse diagnoses preferredKnowledge of Residential Practices Preferred Benefits: FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL EmployeesPAID Maternity/Paternity leaveMedical Insurance (BCBS of IL)Dental InsuranceVision InsuranceLife InsuranceLong-Term & Short-Term DisabilityPet InsuranceFSA (Health, Dependent Care, Transit)TelemedicineEAP403(b) Retirement Plan with Employer Match Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-02