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Technical Writer - Service Automation

Medasource - Madison, WI

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Job Description

Technical Writer (Contract) Remote / Hybrid (potential to travel onsite briefly) This is a Remote role. Compensation: $45 per hour Contract with potential for full-time conversionABOUT THE ROLEMedasource is seeking two Technical Writers on a contract basis to support documentation initiatives for automation equipment and operational procedures. In this role, you will develop and update technical service manuals, operational documentation, and standard operating procedures (SOPs), ensuring all materials align with internal quality, regulatory, and formatting standards. You will collaborate closely with subject matter experts to translate complex systems, processes, and workflows into clear, concise, and structured documentation. The position requires maintaining version control, updating existing SOPs to new templates, and ensuring documentation accuracy and compliance. Training will be provided to support onboarding to systems and processes. This remote or hybrid position may require brief onsite travel and offers the potential for full-time conversion. Candidates must be able to sign confidentiality and non-disclosure agreements.WHAT YOU'LL DODevelop technical service and operations manuals for automation equipmentDraft and maintain Standard Operating Procedures (SOPs) for service and operational processes related to equipmentUpdate and convert existing SOP documentation to align with new documentation templates and formatting standardsWork with subject matter experts to gather information and ensure documentation accuracyTranslate complex systems, processes, and workflows into clear, concise written documentationEnsure documentation meets internal quality, regulatory, and formatting standardsMaintain organized documentation and version control throughout the documentation processWHAT YOU BRINGExperience writing technical documentation, service manuals, or SOPs for technical systems or equipmentStrong attention to detail and organizational skillsExcellent written communication and documentation skillsExperience working with structured documentation templates and formatting standardsAbility to collaborate with subject matter experts and cross-functional stakeholdersExperience supporting automation platforms, laboratory equipment, medical devices, or other complex hardware systems (preferred)Experience working in regulated environments (preferred)Familiarity with SOP development and controlled documentation processes (preferred)Ability to sign confidentiality and non-disclosure agreementsWHAT'S IN IT FOR YOUContract position with potential opportunity for full-time conversionTraining provided to support onboarding to systems and processesFlexible remote or hybrid work environmentOpportunity to work on impactful documentation projects for automation equipment and operational proceduresDisclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment. EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws. Benefits & Perks: Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.Share This Job

Created: 2026-04-02

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