Accounts Receivable Specialist

Accounts Receivable SpecialistBeasley Media GroupOverview of RoleThe Accounts Receivable Specialist reports to the AR Manager and provides excellent customer service to internal and external customers through phone, email, and written correspondence. This position is responsible for soft collections from direct advertisers and agencies, supporting Beasley's customer-focused collection approach.Key ResponsibilitiesCustomer Service & CommunicationDeliver professional and effective customer service through phone, email, and written correspondenceAnswer AR department phone line as neededProcess internal and external correspondence and mail with accuracySupport department initiatives that positively impact the revenue cycleCollections ManagementContact assigned client accounts via phone and email for collections following AR Manager's directionUtilize AR Manager-approved signature templates based on account agingResearch contact information through available resources; conduct web-based skip tracing when necessaryCoordinate with Account Executives and Sales Managers when client information is unavailableWork all accounts 30+ days past due on assigned worksheetDocument all account activity with detailed notes and color-coded action tracking in TesorioEscalate accounts to AR Manager when appropriate (90+ days for direct advertisers, 120+ days for agencies)Payment ProcessingProcess credit card payments by phone using approved credit card forms and forward to [email protected]Team SupportProvide backup support to other AR team membersParticipate in cross-training as providedBeasley Media Group, LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2026-04-02