Assistant Store Manager

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.OverviewAs part of Retail Department, the Assistant Store Manager will lead the fan and associate experience for the retail sector of the Milwaukee Brewers in assigned Brewers Team Store locations under the direction of the Senior Coordinator - Retail Operations. Oversee daily store operations, provides direction to Retail Sales Associates in accordance with Club's customer service, sales, and applicable operation standards.Core duties for this role include, but are not limited to:Demonstrates and models excellent customer service behaviors that align with the Brewers valuesSupports training, developing and mentoring Retail Sales AssociatesExecutes daily opening and closing procedures & paperworkMaintain Brewers Team Store visual merchandising standards - ensure merchandise is correctly labeled and displayed, routinely stock and arrange merchandise on shelvesFollows Brewers Team Store policies and procedures, ensure they are consistently implemented and maintained in all store locations, counsel retail associates as neededMonitors the Team Store e-mail inbox, responds to customer requests and inquiriesSupports store initiatives and projects such as new hire interviews, store replenishment, maintaining accurate counts of jersey customization suppliesMaintains Brewers Team Store cleaning, sanitizing and safety standardsAssists the retail warehouse team with inventory by scanning product and transfers as neededWatch for and recognize security risks and thefts and reports to security/Operations ManagerThe ideal candidate will have:Prior retail leadership experience preferred (minimum one year)Previous cash handling experience requiredPrior experience working with point of sale (POS) system requiredHigh school diploma or GED requiredThe ideal candidate will also have:Excellent customer service skills and willing to adhere to company's customer service standardsGood communication skills (verbal & written)Attention to detailAbility to multitask in a fast-paced environmentAbility to work independently and as a team memberBasic math skills necessary to accurately handle money Our TeamThe Brewers Retail department captures and personalizes each fan's visit to the stadium and contributes to the memories made at American Family Field. Our goal is to be the friendliest and most knowledgeable retail staff in the MLB. We represent ourselves, our city & our brand.Our PitchYou come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.PerksWe are proud to offer an exciting perks package including:Collaborative recognition program and incentivesOnline educational platform for personal and professional developmentBusiness Resource GroupsPaid time off for volunteering Inclusive training and development opportunities aligned with Club valuesBrewers Home Game tickets, promotional giveaways and other discounts! For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.

Created: 2026-04-02