Tennis Shop Supervisor

Position Summary:Assists Director of Retail with Tennis Pro Shop operations and assists Director of Tennis with Tennis/Pickleball operations. Provides outstanding service to meet the needs of members and their guests. Essential Responsibilities: Receive, tag, steam and display merchandise. Process invoices and reconciliation of invoices/statements. Assist with trunk shows and special events. Process manufacturer returns. Examines defective article returned by customer to determine if refund or replacement should be made. Take inventory of stock on a monthly or as needed basis. Requisitions merchandise from stockroom. Estimates quantity of merchandise required to fill customer's need. Conduct and procure merchandise inventory ensuring accurate stock levels and alignment with inventory objectives. Assist in retail open to buy program supporting strategic purchasing decisions and inventory planning. Prepares daily sales recap for Accounting Dept. Greets customers on sales floor and determines make, type and quality of merchandise desired. Suggest selections that meet customers' needs and emphasize selling points of article such as quality and utility. Use computer databases to research availability of merchandise. Demonstrates use of merchandise. Wraps and bags merchandise for customers. Has full knowledge of all tennis and pickleball operations. This includes all events: tournaments, mixers, round robins, men's and ladies league play, exhibitions, etc. Be able to answer member questions pertaining to all events and programming. Update and maintain cleanliness of outside bulletin board area. Promote all upcoming tennis/pickleball events. Responsible for assisting and training Tennis Pro Shop retail staff associates as well as training and assisting Tennis Professionals with Club's online system. Answers telephone in a polite, professional and timely manner. Always keep shop clean including dressing rooms.This job description includes, but is not limited to, the duties and responsibilities described above. Essential functions of this job description are not exhaustive and may be supplemented.Knowledge and Skill Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Excellent computer skills requiredEducation & Work Experience Requirements: H.S. Diploma or G.E.D. Retail experience preferredPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand and walk, use hands to handle or feel objects, tools or controls, talk or hear. The employee is occasionally required to sit. Ability to stand up extended periods of time up to 8 hours.The employee must occasionally lift and /or move up to 35 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Education & Work Experience Requirements: GED or High School diploma preferred Tennis or Retail knowledge preferred Additionally, must have knowledge of computer functions and a working knowledge of the following software programs, Tournament, Handicap, Retail, Microsoft Word, Microsoft Outlook, along with developing skills in our graphics software as well.Compensation:Salary is commensurate with experience.This is a full-time position eligible for full benefit package such as: Medical Insurance Dental Insurance Vision Insurance Company Paid Life Insurance Supplemental Life Insurance Company Paid Short Term Disability Insurance Company Paid Long Term Disability Insurance 401(k) Retirement Savings Plan with Company Match Paid Time OffThis position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.About St. Andrews Country Club Property Owners AssociationSt. Andrews of Boca Raton, a resident-only Platinum Club of America and a Distinguished Emerald Club of the World and ranked in the Top Ten of America's Healthiest Club, is also internationally recognized for magnificent estate residences, recently completed $17.5 million renovations as part of a three-phase Improvement Plan. The POA Association features superior amenities and two 18-hole championship golf courses, including an Arnold Palmer Signature Design®. The POA Association offers a comprehensive Golf Performance Center with an indoor hitting bay and private practice area. Aaron Krickstein, formerly ranked #6 worldwide, oversees a full tennis program with 14 clay tennis courts and 4 pickleball courts. The POA Association also features a full-service spa, fitness center, and a 125,000-square-foot completely remodeled Clubhouse with four unique restaurants. A brand-new Recreation & Aquatic Center features three pools, poolside dining, Splash Club, state-of-the-art playground equipment, and an air-conditioned game room. St. Andrews has hosted numerous PGA golf exhibitions led by touring pros and is the home course to LPGA Touring Professional and resident Morgan Pressel. For more information, please visit or follow us on Facebook, Twitter, LinkedIn and Instagram.Drug-Free Workplace

Created: 2026-04-02