Guestlist Moderator - OMNIA Dayclub Las Vegas

Thank you for your interest in OMNIA Dayclub Las Vegas - A New Daylife Experience by Tao Group Hospitality at Caesars Palace. The Guestlist Moderator presents a positive first impression of the venue's friendliness, superior guest service, & high standards. Facilitates guest's entry by verifying their reservations and allowing access through various points of entry into the venue. This position serves as a liaison between promotions, VIP services, and guests. Work in an efficient and professional manner while maintaining a positive attitude. Keep informed of door/pricing/rule changes that might affect venues and services. This is a non-tip receiving position. (Guestlist Moderator is not allowed to accept any form of money from our guests.) ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: * Welcoming guests to the venue in a warm & friendly manner * Accurately manage reservations / assist all guests with entry to the venue (guest list, presale tickets, bar cards, Las Vegas Party Pass, tour groups, pass holders, invited groups, etc.) * Provide wait times & monitor the lines * Responds to guest's inquiries & requests in a timely, friendly, & efficient manner * Performs opening & closing duties * Maintain a proper and professional appearance and attitude * Maintain and promotes a friendly professional atmosphere for patrons and co-workers * Attentive to all company related events and upcoming venues and changes * Inform management of any complaints, comments, or incidents * Familiarity with health & safety restrictions * Helps fellow team members & other departments wherever necessary to maintain positive working relationships * Remain alert for any suspicious persons or activities * React professionally and rationally in emergency and pressure situations * Identify intoxicated, disorderly, or insubordinate guests and reports them to Security * Communicate professionally with all management from Host Hotel/Casino * Constantly pays attention to surroundings and to customers * Assist and/ or completes additional tasks as assigned TRAINING REQUIREMENTS: * Tao Group Hospitality in-venue guestlist/ticket training. EDUCATION/WORKING KNOWLEDGE: * High School Diploma Required or equivalent / Bachelor's Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field * Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred * 21+ years of age SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE: The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions * Ability to provide top-notch customer service in a fast-paced environment * Maintain an upbeat, outgoing, & positive attitude & work well under pressure * Ability to read, write, and verbally communicate * Must maintain strong organization skills & thoroughness with attention to detail * Must have good positive energy throughout the day * Must be able to print legibly for Team Members, management, and guests to read * Must be able to stand / walk for extended periods of time * Must be able to move quickly * Must be able to push and lift up to 75 lbs. with or without assistance * Flexibility to work a variety of shifts. * Ability to multitask. * Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume * May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required * Exposure to cleaning materials * Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment * Maintain a professional, neat, and well-groomed appearance adhering to Company standards * Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner * Ability to maintain confidentiality * Ability to handle a fast-paced, busy, and somewhat stressful environment * Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors

Created: 2026-04-02