Food & Beverage Supervisor
Arlo Hotels - New York City, NY
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Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Food & Beverage Supervisor. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. The role of the Food & Beverage Supervisor is to assist and support the Food & Beverage Manager(s) in the overall operations of the Food & Beverage outlets. This position will follow the rooftop season of April 6th - September 15th. RESPONSIBILITIES AND AUTHORITIES: * Always treat guests with courtesy and respect in a variety of situations * Honesty & Integrity * Delivers outstanding service and creates memorable experiences. * Coordinates and multi-tasks job duties in an active environment SPECIFIC DUTIES * Assists Restaurant Manager(s) in training and developing management and staff * Develops training documents, menu descriptions and service documents for front of house staff * Discuss hiring needs with Restaurant General Manager and People Services * Coordinate interviews with applicants as necessary * On boards and creates training programs for new hires * Prepare daily and seasonal staff training classes * Design and implement new tools and procedures to improve service as necessary * Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions * Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc. * Ensure that all health department standards are being upheld daily * Ensures a high level of guest satisfaction and cultivates return business * Develops and upholds restaurant standard operating procedures * Meets guests and develops relationships to manage the restaurant from a promotional angle * Develops and upholds restaurant standard operating procedures * Upholds all People Services best practices * Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook * Acts as an ambassador to Arlo Hotels Culture * Oversees Banquet execution and Banquet needs REQUIREMENTS: Certifications: * Florida Food Handler Manager Certification Knowledge: * Minimum two (2) years of experience in F&B roles. Physical Abilities: * Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance. * Reaching overhead and below with the knees, including bending, twisting, pulling and stooping Rate of Pay: $25/hour
Created: 2026-04-02