Field Service Technician I

Job Title: Field Service Technician I Location: Arvada, CO 80002 - Denver metro and surrounding areas Duration: 3months Assignment (potential to temp to hire) Shift/hours: 40hours/week, M to F, 9am to 6pm Summary: As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, kiosks, POS systems, and related hardware/software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions. Key Responsibilities: Diagnose and resolve issues with printers, kiosks, and POS systems. Install, configure, and maintain hardware and software. Perform routine maintenance to optimize equipment performance. Deliver clear technical assistance to customers onsite and over the phone. Maintain accurate service records and uphold quality standards. Qualifications: Strong knowledge of printers, computer hardware, and software. Proven troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple priorities and work independently or in a team. Physical capability to lift to 50 lbs. Qualified candidates who meet the demands of the role, including the ability to work in a fast-paced environment, strong problem-solving skills, composure under pressure, and excellent documentation, communication, and customer service skills. Additional Details: Is this position remote or in person: In person, will be dispatched to the customer sites What will the primary day-to-day responsibilities entail for this person: Primarily field technician work being dispatched to customer sites. IT Field Technician I tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients. The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices. We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience. What are the TOP 2 required skills that candidates must have: HW repair and break fix {Laser, plotter, and printer formatter and PC/POS What will the work schedule be for this position: Monday through Friday, 9:00 AM to 6:00 PM with a 1-hour lunch break. However, work may occasionally follow the project schedule, which could include overtime or after-hours as needed. Will there be OC (on call): Yes Will there be shift differentials: No, but if you work late, you may adjust your start time the following day. How many overall years of experience should this person have: 2-5 preferred but we will train. Do they need any specific certifications or education: A+ is good to have, Lexmark certs and experience preferred. If contract to hire what is the conversion rate: $21.00+ How many miles per day will the contractor be driving: 25-50 and it varies depending on customer site locations. What radius range should candidates be located from the job location: Within 20 miles What is the exact work location or city, state, or zip: Arvada, CO 80002 - Denver metro and surrounding areas How soon will the candidate review and interviews start: ASAP Will you utilize clearvision/fieldvision for this role: Yes

Created: 2026-04-03