Building Concierge - Night Shift

Company Information: Fivestone Management, LLC is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry. Since 2012, we have delivered multifamily, retail, office, and industrial property management services throughout North and West Texas.At Fivestone Management, our goal is to create a thriving environment for the communities we manage. When you work with us, you become part of a team that values and champions individuals who bring their unique but equal strengths to the table. In return, we trust that each team member will deliver an outstanding experience to our residents.Location: Fort Worth, TXWebsite: Fivestone ManagementWe do not offer visa sponsorship for this position.Benefits: Competitive Compensation PackageMedical + Dental + Vision Coverage401K + Company MatchLife Insurance + Long Term Disability Coverage - 100% Company PaidHealth Savings Account (HSA)Gym Reimbursement ProgramTuition Reimbursement ProgramWellness Check Program - Insurance Premium DiscountsEAP ResourcesVoluntary Benefit OfferingsPaid HolidaysPaid Time Off (PTO)Position Summary: The Building Concierge - Night Shift is responsible for providing exceptional customer service to residents, tenants, and guests while ensuring the smooth operation of building services. This role serves as the first point of contact for visitors and residents, aiding with inquiries, coordinating deliveries, managing building access, and ensuring the overall safety and cleanliness of the property.Key Roles / Responsibilities: Warmly greet and assist residents, tenants, and guests upon arrival.Provide information about building amenities, policies, and local area recommendations.Address resident and tenant inquiries professionally and efficiently.Monitor building access points and maintain visitor logs.Communicate with security personnel, maintenance staff, and management as needed.Oversee parking management, including deliveries, ride-share services, guest parking, and tenant vehicle coordination.Monitor security cameras and report any suspicious activity or security concerns.Assist residents and tenants with maintenance requests and service coordination.Conduct daily building inspections, checking for leaks, lighting issues, and other maintenance concerns.Ensure common areas and restrooms are clean, tidy, and stocked with necessary supplies.Assist with emergency drills, including fire or safety training exercises.Receive, log, and distribute packages and deliveries in accordance with building procedures.Coordinate with delivery personnel to ensure smooth and secure package handling.Assist with organizing on-site events or meetings.Set up AV equipment and other necessary arrangements for scheduled events.Required Education, Experience, and Qualifications: Prior experience in customer service, hospitality, or property management preferred.Strong communication and interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Basic knowledge of building security and maintenance procedures.Proficiency in Microsoft Office and other administrative tools.Professional demeanor and a commitment to excellent service.Working Conditions:Ability to work a minimum of 40 hours per week. Must be available evenings, night, weekends for staffing needs and emergencies.Prolonged periods sitting at a desk and working on a computer.Must be able to lift 15 pounds at times.Positions self to install equipment, including under desks.Moves throughout the building to access files.Must be able to comprehend and follow written and oral instructions. Must be able to complete tasks even with frequent interruptions. Must be able to use discretion and independent judgment as needed. Must be able to speak clearly on the phone and to fellow workers.#LI-HU1 #LI-ONSITE #FIVESTONEMANAGEMENTThis job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-03