Sr. Kronos Workforce(WFC) Consultant (Skype or Teams ...

Please note that this position is with our direct client We are looking for a Sr. Kronos Workforce(WFC) Consultant (Skype or Teams interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 12 Months + Location: Columbus, OH, 43215 Immediate interviews - Skype or Teams interviews ONLYRelevant Experience Mandatory: WFC Configuration and alignment with Organization Pay Rules 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. 5+ years of experience must have been in the calendar years 2008 to present. Experience with mid-sized/large workforce use of Kronos (i.e. over 10,000 employees) Experience supporting Kronos for union/bargaining unit workforce This position requires this contractor to work on-site in Columbus, Ohio after the Covid work-at-home order is lifted. Until then its Work from Home. Preferred: Hands on experience with the following: Workforce Scheduler Module Workforce Activities Module WFC Mobile Application Support Experience working with Kronos Cloud support FTP/SFTP experience Time Clock Management/Management of Timecards Integration to PeopleSoft HCM Applications WFC architecture and technology experience including database support, SQL and reports development Public Sector experience Project Management experience Excellent verbal and written communication skills Ability to interface and resolve issues across all levels of an organization Preferred Education and Training 4-year college degree ITIL concepts Kronos WFC training courses (please list) Work Breakdown 40%: Configuration & Functional Support 40%: Kronos support as described in this document 20%: Interaction with customers (agency business owners) Role Description Configure and maintain the Kronos system Collaborate to assess requirements and onboard remaining agencies into Kronos Assess and help deploy the Activities and Advanced Scheduler modules to new and previously onboarded agencies Work in collaboration with key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application and its integrations Identify and troubleshoot production issues and problems in the Kronos Workforce Central application Consult on application aspects of break/fix approaches and planned enhancements Test and work with internal support teams and Kronos Cloud teams to upgrade Kronos and deploy service releases Maintain the integrity of existing Kronos Workforce Central Operations Processes Proactively identify and implement service improvements in operational delivery processes Conduct cause analysis for incidents and events affecting Kronos Workforce Central system Document results of analysis in Event and Incident Management databases Help identify and implement Kronos Workforce Central performance improvements Customize Kronos software to meet the State's needs Develop and/or run existing SQL based queries to assist in data management Provide program specific input for training teams and support adoption for new agencies Develop documentation for the configuration of the software based on discovery and union contracts Be part of discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software

Created: 2026-04-03