Credit Representative
CFS - Oak Brook, IL
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Credit Representative $45,000 - $55,000 Why This Opportunity Stands Out • High‑visibility Credit Representative role partnering directly with Credit leadership, Sales, and Customer Service • Stable industry + strong growth in a PE‑backed environment • Collaborative team with strong support, structure, and clear expectations • Opportunity to manage a large B2B portfolio and build strong customer relationships • Unlimited PTO + flexible onsite schedule + 10 WFH days/year • Fast‑paced, hands‑on role where a Credit Representative can make immediate impact on cash flow and customer satisfaction Key Responsibilities As a Credit Representative, you will be responsible for managing B2B accounts and driving timely collections while providing strong customer service: • Monitor daily aging reports and follow up on past‑due balances • Research and resolve disputed or unapplied items on customer accounts • Recommend credit holds, payment plans, and escalations as appropriate • Maintain professional communication with customers to ensure payments are received timely • Collaborate with Sales, Customer First, and Credit leadership to resolve issues delaying payment • Document all account activity accurately in the system • Support reconciliations, reporting, and special projects • Provide clear, concise updates on high‑risk accounts • Ensure compliance with credit policies, procedures, and SLAs The Credit Representative will help protect company cash flow, reduce delinquency, and maintain strong customer relationships across an assigned portfolio. Experience • Associate degree preferred (or equivalent B2B credit/collections experience) • 2+ years of B2B credit/collections or customer‑facing A/R experience • Experience managing a multi‑million‑dollar portfolio strongly preferred • Must have strong negotiation, issue‑resolution, and problem‑solving skills • Experience with AS400 or large ERP systems is a plus • Strong written and verbal communication required — the Credit Representative must be professional, clear, and customer‑focused • Analytical mindset with ability to interpret aging reports, payment trends, and customer credit data • Manufacturing or distribution industry experience preferred • Bilingual (Spanish‑speaking) candidates are highly encouraged and strongly preferred $45K-$55K #LI-AH1 #INMAR2026
Created: 2026-04-03