RN Spine Navigator

Baylor Scott & White Medical Center – LakewayAddress: 100 Medical Pkwy, Lakeway, TX (Suburb of Austin, TX)RN Spine Navigator M-F, 8-5 (flexible to meet the needs of patient connections) Onsite 100% Housed at Lakeway Experience: Strong clinical expertise in spine care (critical care/post op surgical care) Exceptional care coordination and system thinking (spine care often spans multiple specialties) Advance communication and patient education skills Advocacy, Empathy and emotional intelligence (goal to reduce anxiety, improvement engagement, better shared decision-making and strong trust between patients and care teams) Data Driven and Quality Improvement Mindset (Continuous improvement in clinical outcomes, measurable improvements in patient experience and functional outcomes) Dotted line to the Neuroscience Director to ensure meeting service line goals 5 neurosurgeons About UsHere at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. BenefitsOur benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level.Job SummaryThe Nurse Navigator ensures prompt patient care and is the main entry point. They collaborate with the healthcare team to meet patient needs, organize care, and review requirements. The successful applicant will work autonomously and with others to advocate, educate, and coordinate for patients. Good communication skills are required.Essential Functions of the Role You'll coordinate with health professionals to conduct necessary tests for clear diagnoses. Ensure patients have smooth access to top-quality healthcare at all treatment stages. Collaborating with doctors and providers is vital. Education for patients and families is essential. Include diagnoses, treatments, and services. Your role is crucial in patient care. Your role will require an exemplary level of responsibility including decision-making and delegation to ensure safe, professional patient care. Regularly visit physicians and staff. You will be a liaison between them and patients. Provide information about our facilities and general guidance to patients and families. You may need to help patients and families navigate the hospital and provide regular follow-ups. Key Success Factors Communicate effectively, both orally and in writing Organise tasks and work efficiently, as it's vital in evaluating the needs of patients and executing care plans. Navigate through the complexity of the healthcare system, acting as a go-between and advocate for patients throughout their healthcare journey. Belonging StatementWe believe that all people should feel welcomed, valued and supported.Qualifications Bachelor degree. You should have at least (3) three years of relevant experience. License Registered Nurse (RN) (BLS) Basic Life Support should be acquired within (30) thirty days of being hired. As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Created: 2026-04-03