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Verification of Benefits Specialist

Phaxis LLC - Austin, TX

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Job Description

Job Title: Verification of Benefits (VOB) Specialist Job Summary: The Verification of Benefits (VOB) Specialist is responsible for contacting insurance providers to verify patient coverage, eligibility, and benefits. This role ensures accurate documentation of insurance information and timely entry of benefit details into the company's system to support patient care and billing operations. Key Responsibilities: · Contact insurance companies to verify patient eligibility, coverage, and benefit details · Review insurance plans for coverage limitations, authorizations, and financial responsibility · Accurately document and process verified benefits in the internal system · Identify and communicate discrepancies or issues with coverage · Maintain compliance with HIPAA and company policies · Collaborate with internal teams to ensure accurate and timely benefit information Qualifications: · Experience in insurance verification, benefits investigation, or medical billing preferred · Knowledge of medical insurance plans and terminology · Strong attention to detail and organizational skills · Effective communication and phone skills Ability to manage multiple verifications efficiently and accurately

Created: 2026-04-03

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