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Senior Director of Emergency Services

Community Health System - Franklin, TN

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Job Description

Job Summary The Senior Director, Emergency Services is responsible for leading and overseeing clinical operations within Emergency Services, ensuring high-quality patient care, regulatory compliance, and alignment with organizational goals. This role provides strategic and operational leadership, manages resources, and collaborates with cross-functional teams to optimize clinical services, patient outcomes, and staff development. Essential Functions * Leads clinical operations for Emergency Services, establishing and implementing policies, procedures, and best practices to ensure consistent and quality patient care. * Develops and executes strategic initiatives to support growth, resource optimization, and alignment with organizational goals. * Collaborates with clinical and administrative leadership to monitor performance metrics, implement quality improvement initiatives, and ensure compliance with regulatory standards. * Provides leadership and direction to clinical management and staff, fostering a culture of accountability, collaboration, and continuous improvement. * Ensures staff training, competency, and professional development are aligned with clinical standards and organizational objectives. * Oversees patient safety and risk management initiatives within the department, addressing issues proactively and ensuring a safe care environment. * Performs other duties as assigned. * Complies with all policies and standards. Qualifications * Bachelor's Degree in Nursing, Healthcare Administration, or a related field required * 8-10 years of experience in clinical management, with significant experience in a senior leadership role within a specialized service line (e.g., Emergency, Surgical) required * 4-6 years of experience in management in a large tertiary facility or Market required * Experience in leading successful performance Improvement efforts in an acute care setting required Knowledge, Skills and Abilities * Strong knowledge of clinical operations, regulatory requirements, and quality improvement in healthcare settings. * Strategic and analytical skills to guide service line growth, resource management, and process optimization. * Leadership and team-building abilities to develop high-performing clinical teams and foster a collaborative environment. * Excellent communication and interpersonal skills to engage with staff, leadership, and external partners effectively. * Budget management and resource allocation skills to support efficient and effective service delivery. Licenses and Certifications * RN - Registered Nurse - State Licensure and/or Compact State Licensure required * CENP - Certified in Executive Nursing Practice preferred INDLEAD To apply, please email mika_bishop@

Created: 2026-04-03

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