Desktop and Network Support Administrator

We are a leading global manufacturer of electrical interconnects and power distribution solutions. Our North American Headquarters is located in Central New Jersey directly off Route 287 is where we maintain significant “on-time” inventory of electrical interconnects that are produced in our factory in Germany. In addition, we are a UL Listed assembly operation that manufactures portable power distribution, control panels, and power cable assemblies. Due to our rapid growth and expansion, we are currently seeking a Desktop and Network Support Administrator to provide comprehensive technical support for our office and remote-based staff. . The successful candidate will be responsible for  assisting to support our IT environment including Desktop Computers, Laptops, Servers, MFA, Printers, Routers, Switches, and other Network Periphals , ensuring reliable day-to-day operations and excellent end-user experience for all staff.The ideal candidate is hands-on, organized, and comfortable supporting both hardware and software while working directly with end-users. All potential applicants are encouraged to scroll through and read the complete job description before applying. Key Responsibilities: End-User Technical Support Provide on-site and remote support for employees’ IT issues Troubleshoot and resolve problems with desktops, laptops, monitors, printers, and peripherals Assist users with software applications, logins, and basic IT training Respond to IT related problems and prioritize issues based on urgency Computer & Hardware Support Set up, configure, and deploy new computers, laptops, and mobile devices Perform routine maintenance, upgrades, and troubleshooting Manage IT hardware inventory and coordinate repairs or replacements Network & Connectivity Support Support office LAN and Wi-Fi connectivity Assist with basic network troubleshooting (IP/DNS issues, connectivity/access problems) Help maintain routers, switches, access points, and network cabling Escalate advanced network issues to senior IT staff or external vendors Systems Maintenance & Security Perform system updates, patches, and routine security checks Assist with data backups and basic recovery procedures Follow IT security policies and best practices Support account management, permissions, and password resets Support and partner with existing external 3rd party vendors such as Internet Service Providers, Telecom Providers, and IT Security Providers. xywuqvp Documentation & Process Improvement Document technical issues, solutions, and procedures Maintain accurate records of IT assets and configurations Identify opportunities to improve IT processes, reliability, and user experience Qualifications & Skills: Required Bachelor’s degree or equivalent experience in Information Technology or related field  4-6 years of experience in IT support, help desk, or office IT roles Strong knowledge of Microsoft Windows OS environments, Microsoft 365, Active Directory Experience supporting printers, laptops, desktops, and office hardware Strong understanding of OSI networking concepts (LAN, Wi-Fi, DHCP/Static IP addressing, etc.) Experience supporting office VOIP phone systems. Occasional after-hours support for system updates or urgent issues Strong customer service, communication, and problem-solving skills May require lifting and moving IT equipment (up to 40 lbs.) Strongly Desired ·        CompTIA A+ Certification ·        Microsoft Certified Professional accreditation ·        Microsoft Certified Systems Engineer accreditation ·        Other IT related certifications or degrees Annual Salary Range: $80,000-$95,000 Benefits include medical, dental, vision, life insurance, 401K, paid time off.

Created: 2026-04-04