General Liability Claims Adjuster - Property/Casualty ...

Job Type Full-timeDescriptionMidwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely.Position OverviewJoin our team as a General Liability Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact. This role demands strong analytical abilities, sound judgment, and top-tier customer service to support agents and policyholders.Key ResponsibilitiesInvestigate & Evaluate - Conduct in-depth claim investigations, gather recorded statements, and determine coverageReserve Management - Timely & Adequate reserving.Document Management - Maintain organized, professional claim files, reports, and communicationsNegotiate & Resolve - Strategically negotiate settlements to achieve fair, timely resolutions.Stay Current - Keep up with evolving legal statutes, policy conditions, and industry trends.Navigate Technology - Operate seamlessly within a paperless Claims Management System.Engage in Legal Proceedings - Travel as needed for depositions, mediations, and trials.RequirementsQualifications & Experience 2+ years handling Commercial Liability claims, inclusive of litigation experience.Strong negotiation, analytical, and problem-solving skills.Excellent written and verbal communication abilities.Proficiency in Microsoft Word and Excel.Highly organized with keen attention to detail.Ability to work independently in a fully remote setting.Experience with mediations, arbitrations, and settlement negotiations.Strong collaboration with legal counsel and claims teams. Work Conditions Fully remote role - Work from home full-time.Standard 40-hour workweek - Flexibility within structured hours.Tech-driven environment - Frequent computer and phone use.Some travel required - For legal proceedings and meetings. Why Join MFM? Comprehensive Benefits Package - Enjoy competitive health, dental, and vision insurance.Retirement Planning - 401(k) with company match and a Defined Benefit Pension Plan to help secure your financial future.Work-Life Balance - Generous paid time off and company holidays.Professional Development - Opportunities for ongoing training and career growth.Wellness Support - Employee assistance programs and wellness initiatives.Technology Stipends - Support for home office setup and remote work tools.Autonomy & Flexibility - Thrive in a fully remote, supportive work culture.Growth & Development - Expand your skills in a dynamic claims environment.Impactful Work - Make a real difference by ensuring fair and timely claim resolutions.Innovative Culture - Be part of a company that values forward-thinking and continuous improvement.Ready to take your career to the next level? Apply today and become part of a team that values expertise, collaboration, and innovation!

Created: 2026-04-04