Customer Service Representative

Job Overview: Find out more about this role by reading the information below, then apply to be considered. Processing income checks and packages for Assumptions and Subordinations. Mailing out packages for Assumptions and Subordinations. Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations. They will be expected to Complete checks same day, scan all packages same day and stay within SLA. The person will interact with Customers, internal/external clients, phone and email. Internal face-to-face with peers and on-site management. Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Required skills: Great customer service and communication skills, ability to work in a high-pressured. environment, ability to multi-task, great teamwork. MSP or DOCV/MIR would be great! xywuqvp Benefits Disclosure: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2026-04-05