Front Desk

Front Desk Associate Georgia Psychiatry & Sleep is now a Hightop Health clinica premier outpatient mental health group led by top-tier clinicians with an integrative, comprehensive approach to delivering life-changing treatmentsand we're bringing everything together under one name. This is the next step in our evolutionsame dedicated team and same trusted care, just with a unified brand. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate at our Hightop Health Clinic in Smyrna & Douglasville! Clinic Location: 1314 Concord Road SE, Smyrna, GA 30080 & 6025 Professional Parkway Douglasville GA 30134 Hours of Operation: M-F 7:30am to 5:30pm Salary Range: $15.00-$18.00/hr Health Insurance: Medical, dental, vision Paid Time Off, Paid Holidays & 401K Plan Responsibilities: Greet and welcome patients and visitors in a friendly and professional manner Answer phone calls and direct them to the appropriate department or individual Schedule appointments for patients and manage the appointment calendar Collect patient information and update electronic medical records Verify insurance coverage and assist with insurance billing processes Maintain a clean and organized front desk area Provide excellent customer service to ensure patient satisfaction Assist with administrative tasks such as filing, faxing, and scanning documents Ideal Candidate: Previous experience as front desk admin in a medical office Experience working with Athena or a similar EHR preferred Strong communication skills, both verbal and written Ability to multitask and prioritize tasks in a fast-paced environment Familiarity with phone systems and ability to handle high call volumes Excellent organizational skills and attention to detail Customer service-oriented mindset with a friendly and professional demeanor

Created: 2026-04-06