Healthcare Customer Service Representative

Healthcare Customer Service Representative Location: White Plains, NY Employment Type: Full-Time | Onsite Experience Level: Entry Level Position Overview We are currently seeking a motivated and customer-focused Healthcare Customer Service Representative to join our growing team in White Plains. In this role, you will serve as a first point of contact for clients and members, handling a high volume of inbound calls related to healthcare benefits, pension plans, disability, and financial information. This is an excellent opportunity for individuals looking to build experience in a healthcare or call center environment. Key ResponsibilitiesHandle 100-150 inbound calls per day in a fast-paced call center environmentRespond to client and customer inquiries regarding healthcare plans, pension plans, disability benefits, and related informationAccurately document customer conversations and enter information into internal databases while on callsAnswer and route incoming calls using a high-volume switchboard systemDeliver an exceptional level of customer service on every interactionFollow approved scripts while maintaining an enthusiastic and professional toneMultitask efficiently between calls, data entry, and clerical supportProvide additional administrative and clerical assistance as assigned Required Skills & QualificationsHigh School Diploma or GED requiredStrong customer service skills with a professional phone presenceExperience in a call center or customer service environment preferredAbility to handle high call volumes while maintaining accuracy and composureSolid data entry and computer skillsComfortable navigating multiple systems during live callsStrong communication skills and attention to detail Preferred SkillsHealthcare, medical, or benefits-related customer service experienceBilingual skills are a plusExperience in healthcare or medical call centersFamiliarity with pension plans, disability benefits, or healthcare coverage Why Join Us?Entry-level role with structured training and supportGain hands-on experience in healthcare customer serviceStable, full-time opportunity with growth potentialWork in a professional, team-oriented call center environment Location: White Plains, NY Environment: High-volume inbound call center Level: Entry Level Apply today if you are customer-focused, detail-oriented, and eager to begin or grow your career in healthcare customer service. Job Type & LocationThis is a Contract to Hire position based out of White Plains, NY. Pay and BenefitsThe pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in White Plains,NY. Application DeadlineThis position is anticipated to close on Apr 20, 2026. h4>About TEKsystems: Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-04-10