Front Desk Associate- Hilliard

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family! ROLE: Front Office Specialist THE PARTICULARS: Six weeks paid training 401K with employer match Medical Insurance Vision coverage Paid holidays Vacation days (maximum accrual of 3 weeks per year) Sick days (one week per year) Free dental care (minus lab fees) Monday-Wednesday, 6:45-4:00; Thursday, 7:45-5:00; Friday, 7:45-12:00 ABOUT THE ROLE: Responsibilities include: greeting patients as they arrive nurture the practice-patient relationship (from the individual's very first face-to-face interaction, all the way through their 100th visit) help create a positive, productive, supportive, & constructive in-office experience for every individual help facilitate misc. patient-communication tasks answer inbound phone calls place outbound phone calls confirm & schedule patient appointments (in person &/or by phone) communicate with affiliated health care organizations -- other dental practices, etc. help execute misc. Front Office tasks collect payments assist with insurance verification provide support on all other tasks associated with the department's day-to-day responsibilities contribute to the growth & evolution of Front Office operations work collaboratively to refine the department's workflow and expand its capabilities. WHAT WE'RE LOOKING FOR: The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients. We look for team members who: exemplify both professionalism and empathy have exceptional communication and organizational skills. provide stellar customer service help establish the practice as our patients' "dental home" -- a place that is genuine & friendly, skilled & supportive, and truly second to none. RELATED EXPERIENCE: Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred. But that is certainly not a prerequisite. We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients. ABOUT US: We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience. Our team enjoys lovely facilities, great benefits, and a dynamic environment. We absolutely love what we do and have a great time doing it! If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call! IF YOU'RE LOOKING FOR... a POSITIVE & CONSTRUCTIVE office culture a FOCUSED & EMPOWERING environment a team that's passionate about providing BEST-IN-CLASS patient care ... then we'd love to talk to you!

Created: 2026-04-10