Customer Operations Specialist- Call Center - Temporary

Position: Engagement Solutions Contact Center – Remote / Fenton, MO (optional). Location: 100% remote within continental US; if residing in Fenton, MO, option to work onsite. Must have reliable broadband internet; Dish Internet not allowed. Work Hours: 40 hours per week, Monday–Friday, 8:00 am–4:30 pm CST. Temporary assignment lasting approximately 3 months. What You'll Be Doing 60% inbound calls: Receive participant calls, answer questions about orders, recommend solutions. 20% system updates: Review and update order information in proprietary system. 20% back‑end support / training: Assist with back‑end support as needed; attend training sessions on new or existing clients. What You'll Bring High School Diploma or GED. 1–2 years of customer service experience, preferably in a call center. Strong computer skills, proficiency in navigating multiple screens online. Excellent communication skills with clear, articulate phone voice. Proficient writing and grammar skills. Proficient in Microsoft Office Suite. If working remotely, a quiet dedicated workspace with no distractions. Key Competencies Strong work ethic and eagerness to learn and accept new challenges. Positive, upbeat, outgoing professional attitude. Excellent organizational and problem‑solving skills. Strong keyboarding and data entry skills. Fast learner, adaptable, resilient. Excellent judgment, stress tolerance. Professionalism, teamwork orientation, reliability, openness to coaching/feedback, empathy, attention to detail. Things You Should Know This is a temporary position lasting approximately three months. Must have a quiet dedicated workspace when working remotely. Must have reliable internet connection at home; Dish Internet not allowed. DISCLAIMER: This job description indicates the general nature and level of work performed by associates in this role. It is not intended to be comprehensive. Maritz will only employ applicants with permanent U.S. work authorization; sponsorship not available. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. If you have a disability and need help accessing or using this website to apply for a position, you can request help by calling 1‑636‑827‑0380 or by emailing . #J-18808-Ljbffr

Created: 2026-04-12