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Ramp Trainer

G2 Secure Staff - Charlotte, NC

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Job Description

EDUCATION AND EXPERIENCE: * High School diploma or equivalent. * Previous airport and/or customer service experience preferred. * Must be 18 years of age or older. * Must have a reliable telephone and transportation number. JOB SPECIFICATIONS: * Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. * Ensure implementation of the Safety Management System (SMS) * Implement safety plan for station * Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary * Perform all duties of subordinate employees when necessary. * Actively participate in the Safety Management System (SMS) * Train/retrain all personnel in airline procedures, safety procedures, and company policies. * Maintain good employee relations. Handle employee problems in an efficient and effective manner. * Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. * Adhere to company policies and procedures and participate in achievement of company objectives. * Monitor employee activity and makes adjustments as needed. * Handle Off Schedule Operations when Manager is not available. * Perform other duties as requested. REQUIREMENTS: * Motivated leaders who are willing to roll-up their sleeves and work alongside the employees * 1 year or more of Supervisory experience preferred. * Operations or Airline experience preferred. * Excellent communication skills * Strong computer skills; Word, Excel, data entry skills * Flexibility, multitasking and experience working in a changing environment OB SPECIFICATIONS: * Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. * Perform all duties of subordinate employees when necessary. * Actively participate in the Safety Management System (SMS) * Train/retrain all personnel in airline procedures, safety procedures, and company policies. * Maintain good employee relations. Handle employee problems in an efficient and effective manner. * Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. * Adhere to company policies and procedures and participate in achievement of company objectives. * Monitor employee activity and makes adjustments as needed. * Handle Off Schedule Operations when Manager is not available. * Perform other duties as requested. REQUIREMENTS: * Motivated leaders who are willing to roll-up their sleeves and work alongside the employees * 1 year or more of Supervisory experience preferred. * Operations or Airline experience preferred. * Excellent communication skills * Strong computer skills; Word, Excel, data entry skills * Flexibility, multitasking and experience working in a changing environment

Created: 2026-04-13

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