Transportation Coordinator

Transportation Coordinator The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints / questions in a prompt, courteous and effective manner. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: * Maintains a good working relationship with customers by responding to & filtering inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner either by phone or email * Refers service or billing issues to designated departments for investigation * Processes and inputs customer orders and receipts within the TMS, Mercury Gate * Generates all related paperwork and necessary information required for customer orders. * Tracks/traces orders using TMS and Online Tracking Websites * Communicates any discrepancies found during track/trace to account owner * Performs clerical work as required, including: answering phone calls, operating various office machines and computers, sorting, & filing * Maintains current and accurate procedure material which details the processing requirements for each account * Prepares reports concerning customer services activities * Notifies management of all requested changes from the customer/vendor regarding shipping, handling, or administrative characteristics * Works overtime as needed based on Customer requirements or departmental needs to support Customer peaks and/or end of month, quarter, or year activities. * Other duties as required and assigned What you need: (requirements): * High school diploma or GED (General Education Diploma) equivalency; Associates degree preferred * Minimum 6 months related experience and/or training; or an equivalent combination of education and experience * Experience in customer service position preferred * PC literate to include Microsoft Office products such as Word, Excel, Outlook & Office 365 * Ability to communicate professionally with internal and external stakeholders * Ability to effectively present information and respond to questions from groups of * managers, customers, and co-workers * Ability to solve problems using analytical, practical, & critical thinking skills dealing with a variety of concrete variables * Ability to interpret a variety of instructions furnished in written, oral, diagram, or * schedule form * Ability to prioritize and meet expected deadlines What you gain from joining our team: * Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment! * Access wages early with the Rain financial wellness app * Health, dental, and vision insurance after 30 days of employment * 401k match * Paid maternity and parental leave * Access to career development, employee resource groups, and mentorship programs * Employee discounts * Access to employee perks like fitness class discounts and free access to a relaxation and meditation app * Free financial wellness programs * Daycare discount program * Opportunities to volunteer and give back to your community. * + more! Join our Team! * Visit our website at and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR Text DELIVER to 88300 to Apply1

Created: 2026-04-13