Logistics Coordinator

About the RoleAs the Logistics Coordinator, you will work closely with 2Modern's network of vendors and freight partners to ensure 2Modern's Residential and Trade customers receive their Large Furniture orders in a safe and timely manner.Your day-to-day will involve creating and coordinating shipments with vendors via various online platforms, as well as regular engagement with 2Modern's Customer Support and Trade Sales teams to communicate updates in shipping schedules, service upgrades, shipping quote requests, and other ad-hoc tasks that may arise.The ideal candidate is looking for a long-term position where they will collaborate with a team of friendly, like-minded individuals who are focused on Excellent Customer Service by providing best-in-class freight delivery solutions.Core Responsibilities and Daily ActivitiesCoordinate timely and accurate shipments between shippers and carriers (includes US Domestic and some International)Ensure accuracy of shipping documentsIdentify and fix shipping errorsCommunicate shipping updates, delays, and resolutions to Customer Support and Sales teamsProblem-solve transportation challenges before or during transitFile and manage Shipping Claims (Damage, Loss, etc)Balance ticket volume with follow-up work - staying organized across multiple prioritiesWhat Makes Someone Successful HereHighly organized - You have systems for tracking complex, multi-step processes. You don't let things fall through cracks.Fast and decisive - You make good decisions quickly. You don't agonize over every detail or become one customer's personal assistant.Technically capable - You're comfortable with logistics systems, spreadsheets, and data. You can use information to make better decisions.Clear communicator - You translate logistics situations into plain language for CS and Sales teams. You close the loop.Self-directed - You manage your own time and priorities. You don't wait to be told what to do next.RequirementsSkills and QualificationsStrong communications skillsExcellent organizational capacityExperience in logistics, freight coordination, or fulfillmentProficiency with spreadsheets and tracking systemsExcellent written communicationAbility to prioritize and manage competing demandsCollaborative attitudeSolution-oriented mindsetCritical- and Lateral-thinking abilityResearch and analysis skillsPreferred QualificationsExperienced with Customer Service best practices in communication and tenorFamiliarity with best practices in Residential and White Glove freight managementAbility to use data in making logistics more efficientUnderstanding of both warehouse and transportation managementCapacity to multitaskStrong time management skillsAbility to prioritize tasks based on needs and workflowExperience working with ecommerce, CRM systems, and fulfillmentHours: This position is full-time and is remote/telecommute, 40 hours a week, open to candidates with standard working hours for a shift between (7am - 4pm Pacific) weekdays.Compensation: $46,000 - $70,000 depending on level of experience, skills, and qualificationsStart Date: ImmediatePlease include the following with your application: ResumeHourly Rate or Current Salary RequirementsAvailable start date3 References

Created: 2026-04-13