SRT/Direct Connection - Vehicle Upfit & Program Manager

The Vehicle Upfit Manager/Program Manager is responsible for leading and managing all performance part programs, contracts, upfit programs, logistical operations, and inventory management across all 3rd Party Body Vendor locations (Upfitters). This role requires a deep understanding of upfitter-specific customer needs and processes, as well as the ability to collaborate closely with SRT and Direct Connection leadership to ensure seamless execution of business objectives.Key ResponsibilitiesCustomer Relationship Management: Serve as the primary point of contact for upfitter companies and key customers, addressing delivery requirements and ensuring satisfactionProgram Management: Develop, plan, and implement program goals and objectives in accordance with the core purpose, mission, and values of Direct ConnectionOwner of Key Performance Indicators: Track all program costs, schedules and key performance indicators (KPI's) against established program milestones; reporting status to management stakeholders on a regular basis Define and maintain program timing: coordination of projects and their interdependencies Business Development: Support and lead new and existing business development initiatives Strategic Guidance: Provide internal and external direction to implement best practices and optimize processesVehicle Logistics: Monitor vehicle movement within the upfit network and deliver accurate monthly reportingVendor Coordination: Manage and execute internal and external processes related to upfit operations, including ship-through programsCommunication Leadership: Organize and lead meetings with internal logistics stakeholders to ensure alignmentReporting: Publish key documents and reports for internal and external stakeholders; maintain a comprehensive understanding of the businessCross-Functional Collaboration: Drive initiatives that improve operational efficiency and maximize performance across teamsBasic Qualifications: Bachelor's degreeMinimum 8+ years of experience in engineering, operations, program management, or a related fieldStrong written and verbal communication skillsAdvanced proficiency in Microsoft tools (PowerPoint, Excel, OneNote)Detail-oriented with strong analytical and problem-solving skillsProven ability to build and maintain positive working relationshipsPreferred Qualifications: Bachelor's degree in engineering, Operations, or a related disciplineAutomotive industry experience in an operations roleStrong negotiation and conflict management skills

Created: 2026-04-13