TPL Recovery Coordinator

Position Summary: The job of the TPL Recovery Coordinator is to manage outstanding accounts and communicate with either the third party payor or with the attorney representation of the patient handling funds. This position will handle initial communication of the charges with the responsble party and provide any/all records and documentation necessary. The Recovery Coordinator will work the case and update the status on a quarterly basis until funds are ready to be released. Tasks and Responsibilities:Investigate/Reconcile outstanding accounts with TPL payors and/or attorney representationMake status calls and work to resolve the outstanding account balance and obtain any pertinent information regarding the outstanding chargesSubmit claim forms, charge detail, records, etc. as neededOnce funds are available for settlement, provide account detail and roll up to in-house representation for negotiationRequirementsEducation/Experience/Skills Required:EducationHigh school diploma or GED equivalent.SkillsStrong communication skillsMedical terminologyThird party liability experienceMedical billing/claim experienceUnderstanding of UB04 and CMS1500 formsStrong mathematicsBasic Microsoft Office knowledgeThe ability to MultitaskExcellent customer servicePractice effective written and oral communicationFunctional ExperienceOrganizationTime ManagementStick to client specific processes and proceduresThe ability to handle multiple computer systems at one timeCreative talk offs, effective negotiation skills and proper follow up habitsCompliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulationsAttributes:DependableEffective listening skillsOrganized and the ability to multitaskFast learner and the ability to troubleshootProperly handle highly confidential information

Created: 2026-04-13