Operations Coordinator

Our MissionCasium is building the fastest, most comprehensive business immigration solution for modern companies.Today, teams using Casium see filings move 11x faster, spend 3+ fewer admin hours per case, and pay roughly 30% less than with a typical law firm, all while achieving an approval rate that is above market median. We combine deep legal expertise with AI innovation to help companies secure top global talent with more speed, clarity, and confidence.Talent is global. But immigration infrastructure is still fragmented, manual, and opaque. HR teams drown in coordination and compliance work. High-priority hires get delayed. Critical talent is lost to process friction. Casium is rebuilding immigration from the ground up so that what has historically been slow, stressful, and operationally messy becomes fast, transparent, and scalable.Why We're Built to WinCasium is not another law firm with better software, and it is not another software company pretending legal expertise is a plug-in.We are building a category-defining company at the intersection of legal depth, technical excellence, and lived understanding of how immigration actually breaks inside fast-moving organizations.Our advantage starts with the team. Casium brings together attorneys and operators with deep experience from places like Microsoft, Meta, Amazon, DataRobot, LSEG, Vialto Partners, Envoy Global, and in-house legal teams at major global companies. We understand both how immigration is practiced and how high-stakes systems should be designed, shipped, and scaled.Our founding team brings deep technical and product leadership experience, including building and shipping AI products used at enterprise scale. Our legal leadership brings deep expertise from both in-house and immigration-focused environments, including experience with the workflows, risk models, and service gaps that legacy incumbents have accepted for too long.That combination matters. Most players in this space have one side of the equation: legal knowledge without product depth, or software ambition without the operational and legal judgment required to win trust. Casium has both.We also have strong ecosystem leverage. We are backed by investors and operators who understand both enterprise software and legal transformation, including AI2 Incubator, Maverick Ventures, GTMfund, Success Venture Partners, and Jake Heller, Co-founder and CEO of Casetext, acquired by Thomson Reuters.This market is large, painful, and ripe for reinvention. We believe the winning company will be the one that combines legal quality, AI-native execution, and exceptional customer trust. That is what we are building.Our customersWe serve top-tier talent and companies, and we've had zero customer churn to date. Our customers consistently tell us Casium is the best immigration experience they've ever had. We've built a reputation for speed, transparency, and care and it shows in our word-of-mouth growth and extremely high approval record to date. Our MotivationWe are builders, innovators and world-class attorneys who were once hindered only by the complexities of navigating the right immigration pathways.During our own journeys, we experienced firsthand the profound impact of receiving high-quality guidance, transparent petition preparation, and rapid processing - where every day counts. Motivated by our experiences, we founded Casium to revolutionize immigration services. Our goal is to provide our customers with a seamless, effective experience so that they can focus on what they do best: building and innovating.Perks & BenefitsVisa SponsorshipWe understand what it takes for global talent to succeed in the U.S. As immigration experts, we support visa sponsorship when possible and work closely with you to navigate the process.CompensationWe value the impact you make. Casium offers a competitive salary along with meaningful equity, so you share in the company you help build.BenefitsYour well-being comes first. We offer comprehensive, company-sponsored health, dental, and vision coverage for you and your family, along with access to a 24/7 on-site fitness center.Catered Breakfast & LunchEnjoy catered breakfast and lunch every day, with a rotating mix of team favorites and new options to try.Team EventsFrom company offsites to casual team socials, we create space to connect, recharge, and build strong relationships beyond day-to-day work.Time OffWe trust you to manage your time responsibly. Our unlimited PTO policy is designed to help you rest, recharge, and return ready to make an impact.About the RoleWe're looking for an Operations Coordinator who is highly organized, detail-oriented, and energized by doing high-quality work across many parts of a fast-moving company. This is a generalist role for someone who enjoys variety, thrives on execution, and wants to grow by becoming a trusted operator across the business.You'll support core operational workflows across immigration case coordination, print and shipment logistics, post-filing follow-through, and administrative execution. You'll also help across events, marketing, vendor coordination, and internal process improvement. This role is ideal for someone who likes rolling up their sleeves, takes ownership quickly, and wants broad exposure to how a company runs.You'll work closely with attorneys, case managers, marketing, product, and the founder. Your work will directly affect the quality, speed, and reliability of the experience we deliver.What You'll OwnImmigration operations executionOwn key case operations workflows including engagement materials, shipment coordination, mailing follow-through, invoicing handoff, and case record maintenanceTrack filings, delivery status, and government correspondence with strong attention to detail and clear internal follow-upFlag missing items, delays, or execution risks early so cases keep moving smoothlyClient, vendor, and team coordinationSupport day-to-day coordination across clients, external vendors, and internal teams to keep operations running cleanly and reliablyHelp manage onboarding, scheduling, follow-ups, and operational logistics across active matters and internal workstreamsServe as a dependable connective layer across attorneys, case managers, product, marketing, and leadershipEvents, marketing, and external executionAssist with event logistics, outreach coordination, materials preparation, and follow-up so external moments feel polished and well runSupport lightweight marketing and communication efforts including drafting copy, coordinating campaigns, and helping maintain a thoughtful brand presenceRepresent Casium with professionalism and care in every external interactionProcess improvement and general operationsTake on cross-functional administrative and operational projects that improve how the business runsIdentify workflow gaps, inefficiencies, or recurring friction points and help build better processes, templates, and habitsBecome the kind of operator people trust to get important details right and keep things movingWhat We're Looking For1 to 4+ years of experience in operations, coordination, administration, client support, or another highly execution-oriented roleStrong attention to detail and comfort working in environments where precision mattersHighly organized and process-minded. You naturally create structure and keep moving parts on trackClear, professional written communication and strong follow-throughComfort juggling multiple priorities in a fast-moving environment with shifting needsHigh ownership for your level. You notice what needs to get done and step in without waiting to be askedA collaborative mindset and willingness to support across functions, from case ops to events to marketingBuilder energy and growth mindset. You are excited by the idea that this role can expand as you doBonus if you have worked in immigration, legal operations, professional services, startup operations, or another detail-heavy service environmentWhy CasiumWork on a category that matters. Immigration is high-stakes, deeply human, and still full of outdated workflowsGet broad exposure early. You will work across operations, client coordination, events, marketing, and internal process improvementPartner closely with a high-ownership team that cares deeply about quality, speed, and trustHave room to grow. This is a generalist role, but strong performers will have real opportunities to expand scope and responsibilityYour work will have visible impact on the customer experience and on how the company operates day to dayWhy You Shouldn't Join UsYou want a highly narrow role with a fixed checklist and little variation day to dayYou do your best work only when every process is already fully built and every task is clearly handed to youYou do not enjoy detail-heavy execution or following through on operational loose endsYou prefer environments where speed, ambiguity, and constant context-switching are minimalYou are not excited by the idea of growing into broader ownership over time

Created: 2026-04-13