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Driver Coordinator Lead

Insight Global - Santa Clara, CA

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Job Description

The Driver Coordinator is the onsite operational authority responsible for converting governance and planning into safe, compliant, real-time execution. This role directly manages Driver/Test Operators, fleet readiness, mission scheduling, and issue escalation during assigned shifts.Driver Coordinators are the control layer of the program - ensuring procedures are followed consistently across cities and shifts.Daily Operations & ExecutionManage daily driver scheduling, mission assignments, and readiness validationExecute vehicle check-in / check-out and SSD/ZAM processesMonitor fleet status and live operations through the Webfleet platformEnsure adherence to NVIDIA route plans, safety constraints, and mission objectivesFleet, Facilities & Vendor CoordinationCoordinate vehicle service, maintenance, and vendor interactionsSupport test-track and NCAP equipment operations where applicableEnsure facilities and vehicles are mission-ready at shift startSafety, Escalation & ReportingAct as first-line escalation for safety, route deviation, or operational disruptionEnforce a "safety-first" operating posture at all timesDeliver daily debriefs and weekly operational status reports to leadershipProcess ImprovementIdentify inefficiencies and gaps in Drive Ops workflowsUpdate documentation, SOPs, and execution standards to support continuous improvementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience5+ years in vehicle operations, dispatch, logistics, or fleet managementExperience supervising field teams in shift-based environmentsStrong technical aptitude and ability to learn proprietary systems quicklyExcellent communication and decision-making under pressure Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2026-04-13

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