Logistics Supervisor - King of Prussia

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview: Join our team if you want to build meaningful relationships and work in a fun, collaborative environment of flawless executors who drive our business forward through energy, effort and good humor. As the Hourly Manager, Logistics (HML) you are the player-peer coach working with your team to deliver company standards for all inbound/outbound merchandise. You are a multi-purpose partner supporting merchandise handling and support functions that augment the customer experience and drive productivity; ensuring the customer is first always. Perform other duties as assigned. All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive. Essential Functions: Build Together * Working side by side with the team; lead by example, providing regular feedback to receiving colleagues; coaching behaviors and using performance management tools to drive results. * Teach team about all processing policies, standards, procedures, equipment usage, and safety criteria. * Recognize performance above standard and celebrate with the individual and the team. * Promote an open door to welcome concerns from coworkers from all levels and positions. * Source, interview and hire colleagues for their area to build a high functioning team. * Ensure that all newly hired support colleagues successfully complete all new hire training and orientation and are transitioned into Bloomingdale's culture. Make Things Happen * Use workload projection tools (Pipeline) daily to plan workload completion in advance, and plan movement of staff to concentrate on the unit volume. * Drive merchandise security standards, all inbound/outbound receiving and merchandise Best Practices and achieve productivity compliance. * Achieve company compliance standards in all logistics metrics, including Fed Ticket, Return to Vendor (RTV), job out, and transfers. * Ensure a clean, well-maintained and safe environment by following all Dock/Workplace processing standards, maintenance of receiving dock equipment and store safety standards. * Partner with Leadership team to maintain daily stockroom standards/safe environment. * Ensure excellence in presentation, replenishment and markdown execution. * Participate in seasonal shortage reduction strategies, shortage meetings and seasonal awareness weeks. * Participate in inventory execution in areas of responsibility. * Execute all Receiving and Processing Audit standards. * Partner with the Visual Merchandising Team to participate in Markdowns, Jobouts, RTV, etc. when the workload dictates. * Address areas of non-compliance. * Appropriately schedule self and staff to stay within budgeted hours. Customer First, Always * Demonstrate customer centric behavior as a role model. * Review floor ready standard from stockroom to sales floor to deliver positive customer experience as measured on the Net Promoter Score. * Use a sales-floor-first mentality to execute and deliver markdown completion standards. * Promote sensitivity to diversity and Bloomingdale's commitment to an environment free of hostility, harassment, or discrimination of any kind. Dream Big, Be Bold * Actively participate in weekly Workload Planning meeting/Big Day Strategy development. * Develop collaborative relationships with the store leadership team; understanding and delivering on all store goals and plans. * Develop education for selling colleagues on key aspects of receiving in store. Qualifications and Competencies: * High School Diploma or equivalent required. * 1-2 years related experience. Communication Skills: * Able to easily engage in conversation. * Social ease and quick response to customer needs and inquiries. * Able to maintain composure in difficult situations. * Detailed oriented about product knowledge. * Able to communicate effectively with customers, peers and management. Mathematical Skills: * Basic math functions to operate register, handle money and make change. Reasoning Ability: * Able to work independently and as part of a team in a learning environment. Physical Demands: * This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking. * May occasionally involve stooping, kneeling, or crouching. * May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time. * Involves manual dexterity for using keyboard, mouse, and other office equipment. * May involve moving or lifting items under 10 pounds. Other Skills: * Strong leadership profile. * Able to use and navigate multiple technological devices. * Ability to sell and build a sale through conversational interaction. * Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills. * Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures. Work Hours: * Ability to work a flexible schedule based on department and company needs. * Regular, dependable attendance and punctuality is required. This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

Created: 2026-04-14