District Delivery Manager OFP

A Delivery Manager leads the daily delivery operations in their distribution center ensuring safety and adherence to company standards while servicing accounts to maximize profit and growth for the business. Oversees the safe use of company vehicles and equipment in compliance with safety and DOT regulations. This role is part of the Delivery Services which is part of the Operations team. WORK TASKS A Delivery Manager can be expected to perform the following tasks in this role as a routine part of their job: Manages the daily/weekly delivery schedule ensuring all deliveries are completed in a timely and efficient manner in accordance with Customer Service Guidelines. * Manages and drives exceptional delivery execution through strong team performance. * Ensures the accuracy of customer orders delivered and customer deliveries are completed on time. * Ensures Drivers and Delivery Assistants are properly servicing retail accounts during account delivery; ensures retail account product is rotated, stocked and organized in accordance with current policy during the account delivery. * Performs in-market coaching and evaluation of Drivers and Delivery Assistants to ensure consistent, effective and efficient account delivery practices. * Engages team members to understand current team needs and any improvements needed. * Continually seeks feedback and improvement suggestions from team members. * Builds an environment of teamwork, engagement and continual improvement mindset throughout the Hometown teams. * Models the performance expectation of performing daily responsibilities in a friendly, professional manner. * Optimizes the daily delivery schedule using the routing software to make schedule adjustments and ensure efficient delivery execution as needed. * Modifies routes and delivery procedures as needed to align with business needs. * Collaborates with Delivery Managers and Regional Delivery Manager to troubleshoot and model best practice delivery scenarios and solutions. * Ensures all delivery team members adhere to all safety guidelines and practices. * Monitors and manages delivery operations and processes to ensure efficient operational practices. * Monitors necessary documentation and data submitted by delivery team as needed providing delivery information, damaged product, returns and I to assist with reconciliation. * Ensures all delivery team members adhere to all federal, state, T.A.B.C. and local regulation regarding sales and merchandising of malt beverages and beer. * Ensures all company equipment and vehicles are maintained in good condition and appearance with pre-trip/post-trip and vehicle inspections. * Monitors team results and adjusts strategies as needed for maximum performance. * Reports on Delivery and team performance and policies as required. Works 1-on-1 with team members to ensure all are trained and coached on current delivery and operations practices and monitors their in-market performance to provide continual feedback and development. * Provides continual training and certification on the proper use of all applicable delivery equipment. * Develops and executes training and certification programs for all delivery equipment (i.e., jacks, dolly, etc.) and DOT regulations. * Conducts New Hire training and certification on a regular schedule. * Ensures all team members are trained and any required certifications are maintained/updated. * Observes and coaches' delivery team regularly in order to learn and teach best practices and effective delivery procedures. * Identifies and coaches delivery best practices to achieve performance goals and customer service standards. * Drives team accountability, communication and excellent customer service. * Provides in-market training and certification on a regular basis to ensure all team members are properly trained on best practices, new procedures and processes. * Continually provides feedback to team members on performance. * Performs team member evaluation to provide individual development as needed. This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role's primary work tasks. Here at Andrews, we always step outside of our normal responsibilities to assist each other and effectively care for Customers. CAPABILITIES A Delivery Manager has a greater opportunity to succeed if they can develop and master the following job related capabilities and KSAs: KNOWLEDGE * Andrews Portfolio, DISC and EMCO * Beer and Distribution Industry * Competitive Portfolios * Core Competencies * Customer Service Principles * DOT Regulations and Guidelines * Image Standards * Fleet Management Program * Merchandising Standards * OSHA Policies and Procedures * Packaging & Code Dates * Quality Standards * Routing Software Knowledge * Safety Procedures and Policies * Swap and Drop Procedure * TABC Guidelines SKILLS & ABILITIES * Ability to Build Trust * Ability to Motivate and Engage a Team and Individual Team Members * Ability to Operate a Commercial Truck * Ability to Organize and Prioritize Workload * Ability to Solve Problems and Develop Potential Solutions * Ability to Understand Operating Efficiency * Active Listening and Feedback Skills * Analytical Thinking and Problem Solving Skills * Attention to Detail Skills * Coaching, Training and Mentoring Skills * Communication and Interpersonal Skills * Customer Service Skills * Mechanical Skills * Supervisory and Team Management Skills * Team Building and Collaboration Skills * Technical Aptitude/Computer/iPad Skills/PDF QUALIFICATIONS A Delivery Manager is to produce a deliverable or outcome measured by a specific metric in order to achieve success: REQUIRED * Three to Five Years of Commercial Driver Experience * High School Graduate or Equivalent Certificate * Class A CDL Licensed * Advanced Communication Skills * Teamwork and Team Member Development Skills * Technical Skills (iPad/Computer) PREFERRED * Prior Vending and/or Beer Industry Experience * Previous Distribution Business Experience * Routing Software Knowledge PHYSICAL REQUIREMENTS & ESSENTIAL FUNCTIONS * Ability to stand and walk for extended periods of time. * Ability to pull/push a load up to 100 lbs. * Off Premise and Transfer Driver: Requires heavy and repetitive lifting/placement of products; up to 55 lbs. * On Premise Driver: Requires heavy and repetitive lifting/placement of products; up to 165 lbs. * Requires ability to tolerate working in an environment with inside/outside ambient/extreme temperatures. * Must be able to work in noisy and crowded environments. * Driving is required during the workday. * Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday. * Ability to use a personal computer for tasks such as communicating via email, inputting data and other forms of documentation using company and industry software. * Ability to speak, hear, and see is required to communicate with employees, and to operate varied machinery, equipment, computers and vehicles. * Hand-eye coordination and fine manipulation skills are necessary to operate computers and various facility machinery and equipment. * Must be able to maintain a current/valid driver's license. * Ability to perform job functions in compliance with company policies and procedures, including safety policies and best practices. * Must maintain regular and punctual attendance. * Please note -we ask all candidates to create an account in order to apply for a position with us. 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Created: 2026-04-15