Hearing Aid Specialist

Job DescriptionMiracle-Ear, part of Amplifon, the global leader in retail hearing aids, is expanding its team of Licensed Hearing Aid Specialists. We are seeking passionate, driven individuals who are committed to making a difference. By joining Miracle-Ear, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound.Responsibilities:Manage the customer journeyAdminister comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care servicesOffer personalized customer consultations on hearing solutions to fit every unique need and lifestyleGuide the customer through device fitting and demonstration, while educating them on the importance of hearing healthPromote hearing health awareness and integrityEnsure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare dataStay current on industry trends and maintain professional credentials through continuous educationLead sales of hearing aids and accessoriesContribute to individual and office revenue goalsDrive local engagement by supporting marketing initiatives and managing special eventsPartner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operationsQualifications:Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist1+ year training or related experience as a Hearing Instrument SpecialistCurrent knowledge of hearing aid devices and technologyExperience in a customer-facing role, dedicated to providing high quality customer serviceConfident, attentive, empathetic, and solution orientedProficiency Microsoft Office, Windows, CRM, and POS SystemsWhat We Offer:$100,000-$150,000 earning potentialBase + industry leading uncapped commission structureWork-life balance, with standard business hoursContinuous training, development & supportBrand recognition, we're at the top of our industryMedical, Dental, Vision, Life insurance, Health Savings Account, 401K with company match, Paid Time Off, Paid Holidays, Volunteer Time OffAbout us:For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we've developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 26 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2025" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute.Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.#MiracleEar

Created: 2026-04-15