Medical Front Desk Specialist

Description We are looking for a dedicated Medical Front Desk Specialist to join our team in Golden Valley, Minnesota. In this role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience. This long-term contract position is an excellent opportunity to apply your administrative and customer service expertise in a healthcare environment. Responsibilities: - Welcome patients and visitors warmly while maintaining an attentive and inviting atmosphere. - Execute patient check-in and check-out procedures, ensuring accuracy in documentation. - Verify insurance details, demographic information, and collect required forms and payments. - Coordinate appointment scheduling, rescheduling, and confirmations to optimize clinic operations. - Respond promptly to patient portal inquiries, addressing concerns and providing necessary information. - Manage and update patient records in the electronic medical records system with precision. - Prepare and oversee daily schedules and calendars for healthcare providers. - Process incoming mail, faxes, referrals, and medical record requests efficiently. - Work collaboratively with clinical staff to streamline workflow and minimize patient wait times. - Address patient inquiries regarding billing, appointments, or paperwork, resolving issues efficiently. Requirements - Proven experience in patient scheduling and front desk operations within a medical setting. - Familiarity with medical terminology and procedures to support accurate communication. - Proficiency in using electronic medical records (EMR) systems, such as Epic. - Strong organizational skills to manage multiple administrative tasks effectively. - Excellent customer service abilities, including de-escalating concerns and providing solutions. - Ability to uphold patient confidentiality and adhere to healthcare guidelines. - Knowledge of insurance procedures and other front office processes. - Certification in Epic or similar healthcare systems is preferred but not required. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (and Privacy Notice (.

Created: 2026-04-15