Quality of Care Facility Review Specialist 3

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 04/07/26 Applications Due04/22/26 Vacancy ID213439 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPNo AgencyJustice Center For The Protection Of People With Special Needs TitleQuality of Care Facility Review Specialist 3 Occupational CategoryHealth Care, Human/Social Services Salary Grade27 Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF) Salary RangeFrom $106898 to $131665 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Schenectady Street Address 401 State Street City Schenectady StateNY Zip Code12305 Duties Description Under the direction of a higher-level manager, the Quality Care Facility Review Specialist 3 will perform the following duties: * Oversee all operations of the Mortality Review Unit. * Regularly liaise/direct communication with Regional Chiefs of Investigations, and at Director/Assistant Director level with IMU, Counsel, Records Access, PQI, IFSU; liaise with SOA Commissioners or designees, and SOA DQA Central Offices, and SOA Bureau of Programs Certification, DOH Central Hospital Complaint Intake Program, NYS DOH and NYC DOH Bureaus of Vital statistics, and County Coroners/Medical Examiners; and directly with local law enforcement and District Attorneys as needed. * Attends Leadership and other meeting as requested or required representing the MRU and the NYS Justice Center. * Makes policy and procedure level decisions for the Mortality Review Unit to ensure quality and efficiencies, to identify a risk plan, and to identify performance indicators. * Review all newly created death cases: o Work directly with the IMU Director/Assistant Director on new death cases to ensure most appropriate classifications. o Reviewing and overseeing the triage, prioritizing, and assignment of new cases to members of the MRU. o Ensuring the accurate and timely identification and reporting of reportable incidents discovered during staff's mortality reviews. * Case Closures Ensure staff performance, and quality of reviewer's products through step reviews and closures. Responsible for Issuing all final outgoing correspondences and reports from the MRU. * Medical Review Board: Supervising the Executive Secretary to the Medical Review Board who accepts case referrals and facilitates case reviews. Supporting all MRB functions. * Mortality Case Coordination: Ensures timely and accurate upgraded to A/N death involved cases. Completes MCC case strategy memo. Facilitates the interdisciplinary team meetings for each MCC case. Oversees the recruitment, interviews, and orientation training of specialized MCC field investigator team. Facilitates Quarterly Training Topics and Annual meetings for MCC team. * Responsible for supervision of lower-level staff including an administrative support staff, MRB liaison. * Oversee all onboarding and creates and ensures implementation training program for all Mortality Review Unit employees. Minimum Qualifications Non-competitive: one year of permanent service as a Quality of Care Facility Review Specialist 2 or Quality of Care Facility Review Specialist 2 (Nursing); or bachelor's degree AND five years of experience* working in any of the following, or combination of the following: a New York State Office of Mental Health, Office for People With Developmental Disabilities, Department of Corrections and Community Supervision, Office of Children and Family Services, Department of Health, State Education Department or Office of Addiction Services and Supports licensed or supervised facility covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; investigating complaints and allegations of abuse and neglect of persons receiving care from a facility or provider covered under the jurisdiction of the NYS Justice Center for the Protection of People with Special Needs; a medical facility; a child protective services organization; or as a professional advocate or service provider in the field of rehabilitation, developmental disabilities, or mental health. Two years of this experience must include administrative or managerial supervision in the program areas described above. Preferred Qualifications: Candidates with five (5) years of supervisory experience and eight (8) years of nursing experience are strongly preferred. Experience supervising staff within healthcare, mental health, developmental disabilities, or other related program areas is desirable as well as experience in analyzing processes and workflow for improvement. Nursing experience in a medical, behavioral health, or long-term care environment is also preferred. Additional Comments Established in 2013 by the Protection with Special Needs Act; The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is charged with protecting over one million New Yorkers under the care or jurisdiction across six State Oversight Agencies. We offer a comprehensive benefits package, including: * Holiday & Paid Time Off * Public Service Loan Forgiveness (PSLF) * Pension from New York State Employees' Retirement System * Affordable Health Care options * Family dental and vision benefits at no additional cost * NYS Deferred Compensation plan * Access to NY 529 College Savings Program Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the Justice Center's Telecommuting Program Guidelines. NOTE ON FINGERPRINTING: Please be advised that should you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee. The New York State Justice Center for the Protection of People with Special Needs is an equal opportunity/affirmative action employer. Our agency does not discriminate based upon age, race, creed/religion, color, national origin, sexual orientation, gender identity or expression, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, prior arrest or conviction record, citizenship/immigration status, or any other applicable legally protected characteristics. The Justice Center is committed to creating and sustaining a culture of inclusion while continuing to build a diverse workforce. Our agency seeks candidates dedicated to working in and contributing to an environment of inclusion that affirms and celebrates the backgrounds, learned and lived experiences, whole identities, and individual perspectives of our staff. The New York State Justice Center for the Protection of People with Special Needs (Justice Center) provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/MC Telephone Fax 518-549-0462 Email Address Address Street Justice Center Human Resources 161 Delaware Avenue City Delmar State NY Zip Code 12054 Notes on ApplyingPlease submit cover letter along with a clear and concise resume to detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID.

Created: 2026-04-15