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Dental Front Desk

Man Dental West Covina - Chino Hills, CA

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Job Description

Dental Front DeskLocation: West CovinaDescriptionDo you enjoy helping others and creating a welcoming experience? Our dental office is looking for a Front Desk / Treatment Coordinator to join our team. This role is the first point of contact for our patients and plays a key part in ensuring their visit runs smoothly. From checking patients in and out, handling billing, and verifying insurance, to discussing treatment plans, you'll help our patients feel informed and cared for.If you're organized, friendly, and love working with people, we'd love to meet you! ResponsibilitiesCustomer Service: Greet patients and visitors with a warm, welcoming attitudeScheduling: Book, confirm, and re-book appointmentsCheck-In/Check-Out: Ensure smooth patient flow by handling arrivals and departuresPatient Records: Maintain accurate and confidential patient informationPayments & Billing: Collect payments, post transactions, and assist with billing inquiriesInsurance: Verify dental insurance (PPO/Medical), update records, and explain coverage to patientsTreatment Coordination: Present treatment plans, explain the importance of procedures, and review financial options with patientsAdministrative Tasks: Answer phones, handle mail and deliveries, data entry, filing, and other front desk support QualificationsBilingual in Mandarin and English preferredHigh school diploma, G.E.D., or equivalent requiredStrong computer skills; knowledge of Microsoft Office and dental software a plus1+ year of experience in a dental front office, medical front desk, or customer service role preferredSales or case presentation experience preferred (comfortable discussing treatment options and financials with patients)Excellent communication, organizational, and multitasking skillsAbility to handle phone calls and occasional high-pressure situations with professionalism About Man DentalAt Man Dental, we're committed to providing excellent care in a positive and welcoming environment. Our team values growth, teamwork, and making every patient feel comfortable and informed. Compensation: $18-$22  Apply Now!If you're ready to join a supportive team and grow in your dental career, please send your resume today and contact Ms. Ivy at (951)505-6830.Job Posted by ApplicantPro

Created: 2026-04-15

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