Senior Analyst, Global Incidence Prevention & ...

Must be on-site in Boston, MA (Monday-Thursday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. The Global Incidence Prevention and Containment team manages critical workflows across the Wayfair catalog to identify high-incidence products and mitigate customer visibility issues. We focus on detecting and preventing damage as products move through our global network to ensure a seamless customer experience. As a Senior Business Analyst, you will support the strategy, architecture, and execution of these workflows. Your primary focus will be building datasets that identify underperforming products, maintaining high-impact dashboards, and generating actionable insights that empower supplier-facing teams to drive performance. You will leverage AI and automation tools to streamline reporting and drive incremental reduction in preventable incidents. What You'll Do * Independently own core dataset(s) that identify high-incidence products and track prevention actions, flag risks early and manage communications with high-touch stakeholders. * Build and maintain datasets and dashboards, supporting incidence prevention workflows * Use AI and automation tools to streamline reporting, analysis, and insight generation. * Support Category Management and STO Leads in their efforts to control incidence rates, by expanding our prevention workflows. * Partner cross-functionally with data owners and consumers to validate data accuracy and improve reporting consistency. * Identify manual or repetitive processes and recommend automation improvements. What You'll Need * Bachelor's degree in a quantitative field * 2+ years of professional experience * Advanced experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI) * Foundational skills in Python (preferred) * Team-first attitude with enthusiasm for cross-functional collaboration * High attention to detail and proven ability to manage multiple, competing priorities simultaneously * An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change An Important Note about Wayfair's In-Office Policy: All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@.

Created: 2026-04-15