Optical Associate

Well-established private practice in the Holly Springs area is seeking a full time Optical Associate to join our team. The ideal candidate is an experienced customer service provider who is team oriented and motivated to provide our patients with the best in value, technology, fashion and service. As a member of our team, your contribution is crucial.DutiesSupport and assist the doctorThe Optical Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience. Helps establish Clarity Vision as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers and patients, assisting in the selection and delivery of perfectly crafted high-quality eyewear that exceeds expectations. Ensures we are providing legendary customer service and that our patients are always happy and satisfied with their experience. Provide patients with exceptional customer service by understanding and assisting the patient's needsPatient education about proper care and handling of eyewearProcess all Optical Lab Duties by the end of each dayPlacing, receiving and tracking glasses ordersTaking eye and facial measurements to correctly interpret prescriptionsGuiding patients when selecting frames for proper fit and stylingAdvising patients on any necessary repairs or adjustmentsMaintaining product displaysGreeting patients with a courteous and professional manner and welcome them to our officeAnswer multi-line phoneSchedule patient appointmentsPull insurance benefits and authorizationsCollect copaysSubmit vision and medical claimsQualificationsHigh School diploma or equivalentExcellent written/verbal communication and presentation skillsProfessional appearanceBe detailed orientedMust have the ability to work efficientlyMust be reliable in attendanceEMR experience a plusBilingual a plusBenefitsPTOpaid holidayshealth, life, short term, Aflac insuranceJob Type: Full-timeJob Posted by ApplicantPro

Created: 2026-04-15