Director of Retirement Plan Services
Allworth Financial - Dallas, TX
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Allworth Financial () is an independent investment financial advisory firm that specializes in retirement planning, investment advising, and 401(k) management with a direct approach to financial planning. Allworth Financial delivers long- and short-term investment planning solutions and advice to help clients achieve their goals and plan strategically for retirement.Allworth Financial is a high growth, private equity backed, multi branch Registered Investment Advisor. Founded in Sacramento, California, in 1993 Allworth is primarily a fee-based, employee-centric fiduciary advisory firm, that prides itself on emphasizing client well-being and education. The business is a multi-billion dollar firm and is on track for continued growth through both acquisitions and strong organic growth. Allworth is considered a great place to work and was once again given the prestigious "Circle of Excellence" award by the National Business Research Institute for employee and client satisfaction in 2021, placing it among the best-loved brands in America. Allworth Financial was also recognized as a Barron's Top 40 RIA in 2024.SUMMARY:Allworth's Retirement Plan Services (RPS) business partners with plan sponsors to design, improve, and govern employer-sponsored retirement programs, including 401(k), 403(b), defined benefit, and non-qualified plans, while helping participants make confident decisions.The Director of RPS is responsible for stabilizing, leading, and optimizing the established RPS business line while serving as a key partner to advisors delivering retirement plan solutions to their clients.This role is primarily focused on protecting and enhancing an existing business by creating structure, accountability, and consistency across a function that has operated without consistent leadership. This includes establishing operating rhythm, clear ownership, and performance visibility, and disciplined execution against business goals.In addition, this role will support growth by enabling advisors to win and expand retirement plan relationships through strong plan design, RFP support, and consistent execution, helping improve conversion, retention, and overall performance of the RPS business.This leader will ensure strong execution against business targets by:Effectively managing and retaining the current book of businessSupporting advisors in winning and servicing retirement plansProviding leadership and direction to a small internal RPS teamBringing discipline and clarity to a function operating without a defined strategyThis is a critical role in protecting an important revenue stream for the firm and ensuring RPS effectively supports broader advisor-driven growth.KEY RESPONSIBILITIES: RPS Business Leadership & ExecutionProvide leadership and direction to the RPS function, establishing clarity in priorities, roles, and expectationsOwn execution against the RPS annual growth goal ensuring accountability, clear tracking, forecasting and intervention when performance is off-track.Bring structure and discipline to a function that currently lacks defined strategy and operating rhythmMonitor performance and proactively address gaps to ensure targets are metAdvisor Support & Plan Growth EnablementPartner closely with advisors to support retirement plan opportunities, including RFPs, plan design, and positioningServe as a subject matter expert to help advisors win and retain retirement plan businessEnsure RPS is effectively integrated into the advisor workflow as a support functionImprove consistency and quality of proposal and client-facing materialsClient & Plan ManagementOversee management of approximately $1B in retirement plan assets across ~200 plansEnsure high-quality servicing, governance, and client experience across all plansDrive retention of existing plans through proactive engagement and service deliveryStandardize service models and expectations across clientsTeam LeadershipLead and develop a small team (relationship managers and administrative support)Operate as a player-coach-willing to engage directly in plan support, advisor enablement, and client situations when neededEstablish clear roles, performance expectations, and accountability standardsProvide coaching and day-to-day leadership to improve team effectivenessEnsure appropriate resource allocation to support advisor needs and client demandsOperational Discipline & Process ImprovementImplement consistent processes for plan management, advisor support, and internal coordinationImprove efficiency and clarity in how work flows through the RPS functionIdentify and address operational gaps impacting performance or client experienceRisk & ComplianceEnsure adherence to ERISA, DOL, and IRS requirements in partnership with Compliance and LegalMaintain strong fiduciary standards, documentation practices, and governance processesREQUIREMENTS: 10+ years in retirement plan services, institutional consulting, or related fieldExperience managing and servicing retirement plan business (not solely sales-focused roles)Demonstrated ability to lead small teams and drive execution in under-structured environmentsProven ability to step into under-structured environments and create clarity, process, and accountabilityExperience working in advisor-led or distributed sales models (preferred)Strong understanding of ERISA, fiduciary standards, and plan governanceAbility to partner effectively with advisors and act as a technical expert in retirement plansStrong organizational and execution skills; able to bring structure and discipline to ambiguous situationsAIF / AIFA, CPFA, CEBS, CFA, CFP, or comparable retirement/benefits designations (Preferred)Success ProfileWhat Success Looks Like in 6-12 MonthsBusiness PerformanceRPS meets or exceeds ~$175M annual objectiveClear visibility into pipeline, plan retention, and performance driversStability & StructureDefined operating rhythm (reporting, pipeline reviews, advisor engagement)Clear roles and accountability across the RPS teamReduced dependency on ad hoc or reactive workAdvisor EnablementAdvisors consistently engage RPS earlier and more effectivelyImproved win rates and quality of plan proposalsRPS is seen as a value-add partner-not an administrative functionClient Retention & ExperienceStrong retention across ~200 plansConsistent service model and client experienceFewer escalations or service gapsTeam EffectivenessTeam operates with clarity, ownership, and improved outputLeader successfully balances coaching with executionIdeal Candidate ProfileOperator first, strategist secondComfortable in ambiguity; creates structure quicklyStrong retirement plan expertise (ERISA, fiduciary, plan design)Collaborative and advisor-friendly (not territorial or sales-driven)Willing to be hands-on and solve problems directlyBrings calm, disciplined leadership to an under-defined environmentThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. Typical reporting relationships are described, but actual relationships may vary in some instances. This job description is not intended to be an exhaustive list of all responsibilities, duties, skills, or knowledge required of personnel classified in this job.BENEFITSWe value our associates' time and effort. Our commitment to your success is enhanced by our competitive base pay and an extensive benefits package, including:Medical: Blue Shield (PPOs and HDHP with HSA) plans and Kaiser (HMO) plans for California associatesDental insurance with MetLifeVision insurance with VSPOptional supplemental benefitsHealthcare savings accounts with company contributionFlexible spending accountsFlexible working arrangementsGenerous 401K contributions Exempt associates qualify for our flexible paid time off policyNon-Exempt associates will receive 15 days of paid time off annually during the first three years of employment11 Paid HolidaysOption to participate in our Equity Purchase Program (Contract, intern, and part-time employees are not eligible)Future growth opportunities within the companyIn addition, we work to maintain the best possible environment for our associates, where people can learn and grow with the firm. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.Benefits are available to full-time associates who work more than 30 hours a week.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. Typical reporting relationships are described, but actual relationships may vary in some instances. This job description is not intended to be an exhaustive list of all responsibilities, duties, skills, or knowledge required of personnel classified in this job.Allworth Financial participates in E-Verify. Click here for more information.California residents, click here for our privacy policy.
Created: 2026-04-15