Ciena Optical Transport Field Technician

Job Description- Ciena Optical Transport Field Technician installs, configures, maintains, and troubleshoots Ciena 6500 Series and other DWDM optical transport platforms. An expert on Ciena 6500, and a plus if experience on Infinera GX Series G30/G40 ( now Nokia ) transport equipment. This role involves physical installation (rack and stack) ensuring adherence to safety and quality standards like GR-1275, fiber patching, testing, and commissioning, requiring a minimum of 3 - 5+ years of experience with optical networking equipment and extensive travel. Key Responsibilities- Installation & Commissioning: Performing "rack and stack, " cabling, and provisioning of Ciena 6500 Series and other transport equipment. Maintenance & Troubleshooting: Analyzing optical signal flow, power budgets, and responding to alarms to resolve service-affecting issues. Testing & Validation: Utilizing OTDRs, optical power meters, and spectrum analyzers for fiber validation and turn-up. Documentation: Read and interpret technical documents, such as floor plans, rack layouts, engineering instructions, and customer work orders, to guide installations. Providing daily status reports, updating engineering documents, and submitting test records. Cabling & Infrastructure: Build and install support infrastructure, including cable racks and framing. Terminate, route, and manage fiber and copper cabling using methods like lacing, stitching, and sewing. Quality Assurance: Ensure high-quality installations by adhering to Telcordia GR-1275 and other customer-specific standards. May participate in quality audits and ensure all work is safe and compliant. Site Support: Collaborating with project managers and clients to perform upgrades, channel additions, and network modernization. Required Qualifications & Skills- Experience: Minimum of 3 5+ years (sometimes 5-12 years for senior roles) in optical transport, specifically with Ciena 6500 platforms. Technical Knowledge: Strong troubleshooting & understanding of DWDM, OTN, Ethernet technology, and optical line systems (OLS). Tools: Proficiency with a laptop & MS Office suite, Installation hand tools & crimpers, insulated tools, Volt-Ohm Meter, optical test sets (OTDR, OSA) and Ciena Site Manager. Requirements: Ability to stand or work on a ladder for long periods of time, and lift 50 - 75 lbs. chassis. Ability to work in customer Data Centers, Central Offices, Fiber Huts, handle significant travel (80%+) and potentially to remote job sites, and support off-hours maintenance windows.

Created: 2026-04-15