CQI Quality Improvement Lead -Behavioral Health- ...

GENERAL SUMMARY: * This will be a full-time position, working under the Center's hybrid model which requires 3 days in the office and 2 days working remotely. * The QI lead will perform all duties independently and professionally with minimal direction from the Program Director and Program Manager. * The QI Lead will be working on a suicide prevention program integrated in the Center for Health Services Research and Behavioral Health. * The QI lead will be responsible for training providers, communicate with clinic staff, and helping program directors develop training materials. * They will also be responsible for leading quality improvement across project sites. * The QI Lead develops, supports, and evaluates QI at all project sites. * QI lead will help to guide implementation plans with providers and clinics across sites. * Background in behavioral health, especially suicide prevention is ideal. * Must be comfortable with public speaking/presenting. * The CQI QI Lead performs all duties independently and professionally with minimal or no direction and consults with the Program Manager and Directors as appropriate. * The QI lead will lead or co-lead large collaborative teams, guide implementation plans, and act as a consultant or facilitator on regulatory, patient safety, and quality improvement issues for the collaborative. * They must be comfortable with public speaking/presenting and are responsible for educational materials and presentations each year regarding QI processes and keys to quality improvement success. EDUCATION/EXPERIENCE REQUIRED: * Bachelor's degree in nursing or healthcare related field. * Master's degree in nursing or a related field preferred. * Five (5) years of clinical experience, with two years project management and/or process improvement experience preferred. * OR * Master's degree in related field such as nursing, health care administration, Social Work, Psychology, Public Health. * Three (3) years of relevant experience and competency, including at least two (2) years of experience with quality improvement initiatives. * Minimum of three (3) years of experience as a QI/PI lead or facilitator: * Broad Business unit and System level, multidisciplinary experience. * Experience in educational curriculum design and delivery is an asset. * Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts. * Experience with new program/initiative development, implementation, and evaluation. * Computer skills include knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software. * Ability to problem solve independently and work with minimal direction. * Excellent organizational skills. * Ability to work with senior leaders and large teams with diverse members. * Demonstrated ability to negotiate and resolve conflicts. * Ability to adapt, respond and prioritize in a rapidly changing healthcare environment and ability to successfully manage multiple competing demands. * Ability to act as a change agent, providing direction to others and gaining their support. * Basic understanding of the research process and statistical analysis. * Strong leadership/mentoring skills and customer service skills. * Strong interpersonal skills: ability to communicate effectively with all levels of management and staff across the System. * Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis. * Strong oral and written communication skills including presentation skills. * Understanding of health care cultures including medical and nursing cultures. * Sound decision-making skills and problem-solving skills. Additional Information * Organization: Corporate Services * Department: Ctr for Health Srvcs Research * Shift: Day Job * Union Code: Not Applicable

Created: 2026-04-15