Clinical Systems Analyst - Sleep + Neuro

Job Title: Clinical Systems Analyst - Sleep + Neuro - 252262 Work Location: 100% Remote in the US Position Type: Long-Term Contract (12-24+ Months) Position / Career Level: Intermediate ABOUT OUR CLIENT / ABOUT THE ROLE Medix is currently seeking a Clinical Systems Analyst who has in-depth experience implementing / supporting Sleep and Neurology monitoring applications: Natus Neuroworks / NWB and Nihon-Kohden PolySmith. This is for a long-term opportunity with one of our healthcare clients - a large, non-for-profit health system encompassing 50+ hospitals. Our client has grown significantly through M&A activity. This role will be joining a Specialty / Ancillary Applications team to support upgrades and standardization, break-fix and patching for all Sleep & Neuro applications including, but not limited to, Natus, Neuroworks / NWB, SleepWorks, Embla, and Nihon-Kohden Polysmith. The ideal candidate will have worked with a blend of 3rd party specialty / Ancillary Clinical Applications (non EHR, non-Imaging). The position requires strong Project Management skill, with a Clinical / IT background to navigate the diverse portfolio of applications. Strong vendor partnership and internal coordination within IT teams will be required DAY TO DAY RESPONSIBILITIES Working in a team environment to manage the operations, break/fix, upgrade, patching, and support for number of clinical applications used across sleep and neurology departments in the health system (50+ hospitals) Assigned Ancillary Applications will include Sleep and Neuro Monitoring applications - covering Natus Neuroworks, NWB, SleepWorks, Nihon Kohden, NK Polysmith, etc Primary responsibilities will be independently managing the lifecycle for the assigned Sleep & Neuro application systems. Coordinating with vendors and ensuring timelines are being met / adhered to Coordinating installations / change windows Break/fix and supporting the back-end server changes. Creating and maintaining comprehensive documentation, including user guides, troubleshooting procedures, and FAQs, to assist users in resolving common issues Testing / Validating changes work before rolling out to production Providing clear and concise updates on project status This role involves significant interaction and coordination with Clinical Vendors, clinical staff and IT Engineers for successful implementation, upgrade and go-live activities. This role will also communicate with internal customers to understand their specific needs and challenges in utilizing these clinical applications - and be the liaison between clinical users and vendors REQUIRED QUALIFICATIONS Required 5+ years of professional experience in a Hospital setting Hands-on experience supporting Natus and Nihon Kohden back-end applications Natus Neuroworks / NWB NK Polysmith Strong customer support experience / ticketing ad triage Required knowledge / experience with IT - such as Identity & Access Management, Security Groups, Provisioning, etc Strong analytical troubleshooting abilities * We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). * This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Created: 2026-04-15