Optometry Patient Scheduler - Call Center (On-site, ...

Do you enjoy helping people and keeping things running smoothly? We are looking for a friendly, detail-oriented Scheduling Coordinator to be the first point of contact for our patients. You'll play a key role in ensuring exceptional patient experiences while supporting the success of our optometric practice.This is a call center/medical office environment, so every day you'll balance professionalism, compassion, and organization. If you love talking to people, keeping systems in order, and making sure patients feel cared for, this is the role for you!Location: Maumee, OHWhat You'll Do:Greet patients in a friendly, professional manner and manage phone communicationsFollow up on missed or cancelled appointments and triage patient needs to schedule appropriatelyEducate patients on their appointments and insurance eligibilityCollect and enter accurate patient demographic data into our electronic health recordSupport exam staff by recognizing the exam process and recording details accuratelyOptimize schedules and help the practice run efficientlyMaintain a high standard of service and quality care with every patient interactionMinimum Qualifications:High school diploma or equivalent requiredExcellent communication skills in person, by phone, and in writingStrong organizational skills and attention to detailDependable, self-motivated, proactive, and adaptable in a fast-paced environmentPreferred Qualifications:Previous medical office experience preferredProficient with EHR and optometric medical terminologyWhat We Offer:Competitive hourly wage based upon experienceCareer growth & wage increase opportunity through our company-sponsored Career Development ProgramWork Environment:Sedentary work, primarily sittingRequires talking, hearing, and visual acuity to ensure accuracy and thoroughness Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-04-15