OPTOMETRY TECHNICIAN I (Full-Time)

MISSION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health. POSITION Summary Under general supervision of the Specialty Services Supervisor, operating in a multi-disciplinary team environment, the primary function of the Optometry Technician is to provide direct and indirect support to the clinician in the delivery of patient care. The Optometry Technician prepares the exam room and chart, and prepares patient to be seen by the practitioner. They perform orders for diagnostic tests, accurately administer eye drops, routinely arrange outside referral appointments, and provide patient education under approved clinical protocols. This position is a member of the practice team supporting PCMH standards and practices. Duties and Responsibilities To be performed in accordance with RFHN Policies and Procedures * Prepares the patient and assists the clinician with exams and procedures when needed. * Performs pre-testing including but not limited to: auto-refraction, auto-keratometry, and auto-tonometry. * Takes detailed patient histories, tests visual acuity, stereo acuity, and color vision, measures blood pressure, and performs lensometry. * Performs frame selection, fittings, orders, adjustments, and repairs of prescription eyewear. * Performs ocular fundus photography, visual field testing, and optical coherence tomography (OCT). * Assists in the performance of face to face or telephone triage according to triage protocols, including documentation of work performed; consults with the supervising practitioner and informs the clinician of the advice/ instructions given or actions taken. * Prepares the exam room, cleans instruments, and stocks rooms in between patient visits. * Participates in the morning huddle in order to plan care with the clinician for patients on the day's schedule. * Assumes responsibility for and delegates daily tasks as delineated in "Responsibility for Daily Tasks Summary". * Administers eye drops and diagnostic tests/referrals as ordered as well as other services ordered by the clinician. * Initiates appropriate emergency measures when patients are admitted for urgent care. * Follows up on referrals on a monthly basis, consults with referrals staff, and manages EHR database to accurately reflect referrals status of patients. * Performs end of shift tasks for room closure and equipment. * Assures efficient patient flow by ongoing assessment of clinician schedule and working with other staff to minimize patient waiting time. * Follows RFHN standards for Standard Precautions when working with potentially infectious materials (blood or body fluids). * Works cooperatively with any triage nurse to assure that the clinician sees patients as quickly as possible. * Schedules patients appropriately. * Alerts Central Supply or Team leader to needed supplies/equipment as appropriate. * Reports any safety hazards. * Participates in the quality improvement process as requested or assigned. * Fosters an environment that promotes trust and cooperation among all staff. * Maintains confidentiality of all patient and employee information according to HIPAA on a need to know basis. * Attends all RFHN mandatory meetings and other meetings as requested. * Promotes courteous and professional behavior in all interactions with the public and the staff. * Other duties as assigned and requested.

Created: 2026-04-15