Director, Organ Recovery Services
LifeLink - Norcross, GA
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Join LifeLink - Join a Life Saving Team!About LifeLinkMore than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment-to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established - founded with heart, purpose, and a mission that still guides us today.What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture-Compassion. Excellence. Legacy. People. Quality.If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.What You'll DoAs a Director, Recovery Services you will directly contribute to LifeLink's life-saving mission. Primarily responsible for daily oversight, and management of the Organ Recovery Center. They will be mentoring, providing on going education, and evaluation of Recovery Staff and other assigned staff while working within established LifeLink Foundation, OPO, Piedmont Healthcare and regulating agency policies and protocols. Ensures that organ donor management, and all organ recoveries that take place in the recovery center are coordinated to provide appropriate space, staff, supplies and equipment to perform recoveries in a timely and effective manner that meets all recovery expectations. Acts as a liaison to Piedmont Healthcare for all recovery center-specific needs. As a member of the clinical leadership, team will serve as clinical expert for organ donation and transplantation issues within the organ recovery center. Key Responsibilities:Serves on LifeLink and Piedmont committees to ensure efficient practice and compliance with UNOS, LifeLink and Piedmont policies.Provides Donor Recovery Center Operations and Perfusion Lab OversightActs as a Recovery Operations and Perfusion Lab ResourceRecommends and implements revisions in procurement protocols to provide continuous improvement with the work environment by actively participating in the Policy Review Committee.Participate in and manage overall daily operations of Surgical Coordinators, as appropriate, ensuring that they have the tools, training, and support necessary to direct the internal and external resources available to bring about successful donation for transplantation once a potential donor has been identified.Provides ongoing staff training to ensure compliance with policies and staff development.Assists Manager, Recovery Services with oversight of training, developing training protocols for the recovery center operations and monitoring trainee staff performance and compliance.Works closely with the Supervisor of QA/PI, Manager, Recovery Services and the Supervisor of Regional Transplant Coordinators to collaboratively design and implement projects (e.g. PDSA's) to measure performance and implement innovative and effective performance improvement methods and tools to drive key organizational goals.Guides assigned staff toward accomplishment of LifeLink' s mission and goals; including selection, training and development, scheduling and job assignment, coaching and counseling, appraisal and recognition, and recommending promotional and disciplinary status:Directs work planning: approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies.Participates in hiring through screening resumes and conducting interviews.Serves as mentor to new staff by coordinating and participating in classroom orientation and regular meetings to assess progress.Assesses and guides performance of assigned staff through case debriefs and interactions with staff when functioning as a Referral Coordinator and by observing them in the field.Prepares and delivers midyear and annual performance appraisals of assigned staff in collaboration with Manager of Recovery ServicesPerforms other related job duties as required and assigned.Who You ArePassionate about helping others and making a differenceAligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and QualityBSN, RN, or PA, or equivalent. Four years of experience as a Surgery center, hospital operating or ICU management or experience in material management or other positions with similar responsibilities. Required previous supervisory experience and proven leadership skills.Strong organizational, problem analysis and decision-making skills. Demonstrated ability to motivate peers and achieve cooperation.Able to work a minimum of 40 hours per week and participate in 24-hour call. Required to work for extended periods with few breaks. Ability to take initiative, multi-task, and meet deadlines with a growing degree of autonomy.Strong verbal and written communication skills.Professional appearance and demeanor.Exercise discretion dealing with all information in a confidential and sensitive manner.Lift up to 25 pounds and transfer short distances.Working ConditionsFriendly, team-oriented and interactive environment. Availability via cell phone 24/7. Possible high stress / long hours while on call. Flexibility in work schedule, based on call schedule/case duration. Occasional air/ground travel, as required. Hazardous conditions include, but are not limited to possible exposure to blood and/or body fluids from potentially infected donors and the potential of obtaining cuts and/or punctures to skin from sharp instruments and equipment.Diversity, Equity & InclusionLifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.Ready to Help Change Lives?Your next career move could be the most meaningful one yet. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Created: 2026-04-15