Assistant Director of Philanthropy

Position Summary: The Assistant Director of Philanthropy plays a critical role in advancing Joybound's financial sustainability by supporting and strengthening the organization's mid-level donor program. This position is responsible for managing a portfolio of donors while also contributing to the execution and continuous improvement of a structured donor journey that increases retention, upgrades, and long-term engagement. This role serves as a strategic bridge between direct marketing, leadership annual giving, and major gifts by helping donors progress along the giving continuum through intentional, donor-centered cultivation, stewardship, and solicitation strategies. Reporting to the Associate Director of Philanthropy, this position supports the performance, scalability, and effectiveness of Joybound's mid-level giving system. KEY RESPONSIBILITIES Culture * Interact and communicate with colleagues, volunteers, and the public in a manner that advances a culture of positivity, professionalism, trust, transparency, empathy, and excellence at Joybound. Donor Portfolio Management * Identify, qualify, cultivate, solicit, and steward a portfolio of individual donors and prospects with the capacity to give $1,000-$9,999 annually. * Develop and execute personalized, donor-centered cultivation and solicitation strategies for a portfolio of approximately 200 donors and prospects. * Maintain consistent, meaningful communication with donors to express gratitude, share impact, position gift solicitations, and strengthen long-term relationships. * Conduct donor meetings, tours, and engagement experiences that deepen connection to Joybound's mission and programs. Mid-Level Program Operations & Growth * Collaborate with the Associate Director of Philanthropy to implement and refine Joybound's mid-level donor journey, segmentation model, and engagement framework. * Contribute to the development of scalable systems, processes, and best practices that support donor movement, retention, and upgrade strategies across the mid-level program. * Support the integration of mid-level donors into leadership giving and major gift pathways by building donor readiness and identifying qualified prospects for deeper engagement. * Collaborate across development functions-including direct marketing, events, and legacy and major gifts-to ensure a coordinated and consistent donor experience. * Support the execution and stewardship strategy of Joybound's Annual Giving Societies, including donor recognition, welcome and renewal touchpoints, and tier-based engagement aligned with donor commitment levels. Performance, Metrics & Systems * Achieve or exceed annual performance goals related to donor retention, tier movement, engagement activity, proposal outcomes, gift size, and total revenue. * Analyze donor data and fundraising metrics to identify trends, opportunities, and areas for continuous improvement within the mid-level program. * Ensure timely, accurate, and complete documentation of donor interactions, plans, and outcomes in Raiser's Edge/NXT and related systems. * Utilize research and wealth screening tools such as iWave and other platforms to inform donor strategy and prospect development. Donor Communications & Culture * Ensure all donor-facing communications-including solicitations, acknowledgments, and stewardship materials-are donor-centered, mission-aligned, and consistent with Joybound's values and voice. * Attend, support, and enhance donor experiences at Joybound events and engagement opportunities. * Practice and promote a positive, humane, and caring attitude toward people and animals, contributing to Joybound's collaborative and mission-driven culture. * Maintain the highest level of confidentiality regarding donor, prospect, and internal organizational information.

Created: 2026-04-15