Recovery Specialist

Recovery Specialist (Loss Prevention) Pay: $45,000-$52,000 per yearJob Type: Full-time About the Role We're hiring a Recovery Specialist to join a highly respected, long-tenured Loss Prevention team known for exceptional member service and strong performance. This role includes structured training, peer mentorship, and exposure to a wide range of consumer financial products. Why This Role Is a Great Fit Join a top-rated recovery team with industry-leading Net Promoter Scores Work with a manager who brings more than 20 years of experience Enjoy a positive, team-oriented environment with long-tenured colleagues Receive thorough onboarding and opportunities to expand your career Gain hands-on experience across multiple product lines (auto, credit card, deposits, loans) What You'll Do Conduct professional outbound calls to members with delinquent or at-risk accounts Manage recovery efforts for all account and loan types Secure payment arrangements while maintaining strong member relationships Use empathy and problem-solving to help members find the best path forward Recommend support programs such as financial counseling or debt management Collaborate closely with a knowledgeable, supportive team What We're Looking For At least 1 year of collections or outbound recovery experience (financial services preferred) Strong communication skills with an empathetic, member-first approach Proven ability to manage calls effectively and problem-solve in real time Comfort working in a goal-driven environment EB-8779865961

Created: 2026-04-16